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The challenges in IT maintenance 

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Procurement

  • Multiple support contracts
  • Different contract start / termination dates
  • Multiple prime contractors
  • Extremely rigorous management oversight required to prevent lapses in coverage

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Technical

  • Multiple contracts, serial numbers, and support lines
  • Manufacturer support degradation due to outsourcing and other cost reduction measures
  • Lack of cross-vendor support results in longer time to resolution for complex problems
  • Increasing frustration over inability to reach the right resource on the first call

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Financial

  • Manufacturer maintenance costs rise 10-15% annually
  • Enterprise maintenance agreements have become vehicles for manufacturer “lock-in”
  • Extremely high internal personnel costs for contract management
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XSi solves these issues by providing a simplified, customer-friendly solution for the Procurement and Technical teams while significantly reducing O&M expense for Finance.

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XSi is currently developing our next great webinar.

Check back soon for more details.

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Just how much can you save?

Free Analysis of your Current Maintenance Costs and Agreements

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Over 1.2M Devices Under Support Today……

IRS   Fedaral-aviation-admistration    national-ocianic-and-atmosphere-administration    Department-of-the-navy    Department-of-aire-force    Department-of-justice     Lockhead-martin-logo      Ashland

US-department-of-the-interior   internal-revenue-service  Department-of-the-army  Department-of-tranportation   Department-of-microelectronic   OSOaBIO CACI  L3-communications

northrop-grumman   Earth-color   ICI0org         iit-exelis

the-walt-disney-company       Abc-news      Mc-kenna-Long

In addition to savings - Why our Clients are using XSi?

Public-sector-enterprise

Public Sector Expertise 

24 years federal contracting experience and performance history with over 40 agencies.

Our services are available through Alliant, CIO-SP3, NETCENTS 2, DHS EAGLE, SEWP, GSA, HUBZone & SDVOSB

Trusted-Supplier

Trusted Supplier 

Responsible Supplier for Prime Contractors meeting:

ISO 9001:2008 QMS Standards; FY2012NDAA Compliance; SAE AS6081 Compliance

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Technical Expertise

500+ cross trained, OEM certified engineers across 50+ currently supported manufacturers (300+ are certified on networking equipment)

1.2 Million Devices Currently Supported

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International Coverage 

AdvancedTAC™ Centers in Oklahoma City, London, Paris & Berlin.

International sales offices in D.C., Atlanta, Ottawa, London, Sao Paulo and Buenos Aires.

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What our clients are saying about us

Noaa-logo

“The fact that XS International had so much federal experience, and the fact that they worked through GSA Schedule, really helped with the purchasing folks,” stated Mike Sellers, IT Operations Manager for the Hollings Marine Laboratory Division of NOAA. “They have their rules, and XS International makes things easier for us by playing by those rules.”

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“The process at both locations was great. Both the customer and Access systems was very pleased with the effectiveness [of] the job. First off, the subcontractor was able to get the job done in record time. The customer [US Treasury department] could not have been happier...”

Zaree Ali, Project Manager for Access Systems, Inc.