XSi’s 3rd Party Alternative Maintenance Support on Brocade network equipment value added benefits and services include:
- Contract flexibilities (such as co-terminus adds and deletes in a prorated manner during POP)
- Simple contract management with all support under a single agreement for multiple OEMs, multiple SLAs and Global Support
- Payment flexibilities (such as monthly payments in arrears)
- Hardware and Software support beyond Brocade EOL/EOS
- Cost reductions over Brocade’s deepest discounts
- U.S. based Tier 1 to Tier 3 Technical Assistance Center
- Tier 4 escalation to the OEM if necessary
- Support on HP, IBM, Oracle/Sun, and Dell “branded” Brocade products
- Ability to procure support maintenance via our GSA schedule
- Customer tailored reporting
- Coverage for “all” Brocade Switches, Routers, SAN Backbone/Director Blades, Security Appliances and Wireless LAN Devices
- Better response time on popular Brocade 24x7x4 and Brocade 8x5xnbd support
XSi's Technical Assistance Center:
- Staffed with over 325 Network Engineers
- Provides 24/7 global phone support
- Multilingual
- Manages worldwide depots for advanced OEM part replacement
- A Brocade product depot repair center
- Comprised of Multiple Facilities for Redundancy
Obtaining a quote is easy! Request a Quote and Simply Provide:
- Itemized list of Brocade model #'s or Brocade support part numbers
- SLA required for each model # (can mix and we match Brocade SLAs)
- Start and End dates for each model #
- City, State & Country for each
- Email this list to sales@xsnet.com for a Quote!
To become another one of XSi's happy clients, and to find out how our Brocade maintenance services can benefit your organization, contact us for a consultation today.