XSi’s 3rd Party Maintenance Alternative to Cisco SMARTnet® value added benefits and services include:
- Contract flexibilities (such as co-terminus adds and deletes in a prorated manner during POP)
- Simple contract management with all support under a single agreement for multiple OEMs, multiple SLAs and Global Support
- Payment flexibilities (such as monthly payments in arrears)
- Hardware and Software support beyond Cisco EOL/EOS
- Cost reductions over Cisco’s deepest discounts
- U.S. based Tier 1 to Tier 3 Technical Assistance Center
- Tier 4 escalation to the OEM if necessary
- Support on HP, IBM, Oracle/Sun, and Dell “branded” Cisco products
- Over 60,000 Cisco related SKUs on GSA Schedule
- Customer tailored reporting
- Coverage for “all” Cisco data, voice & unified communications, security and SAN hardware and software products
- Better response time on popular smartnet 24x7x4 and smartnet 8x5xnbd support
XSi's Technical Assistance Center:
- Staffed with over 325 Network Engineers
- Provides 24/7 global phone support
- Multilingual
- Manages worldwide depots for advanced OEM part replacement
- A network product depot repair center
- Comprised of Multiple Facilities for Redundancy
Obtaining a quote is easy! Request a Quote and Simply Provide:
- Itemized list of Cisco model #'s or SMARTnet® part numbers
- SLA required for each model # (can mix and we match Cisco SLAs)
- Start and End dates for each model #
- City, State & Country for each
- Email this list to sales@xsnet.com for an Alternative Quote!
* Alternative to SMARTnet® is available on our GSA Schedule
Learn More about our Cisco Maintenance & Support Services
To become another one of XSi's happy clients, and to find out how our Cisco maintenance services can benefit your organization, contact us for a consultation today.