XSi provides 3rd Party Maintenance Support on F5 Networks® equipment. Our value added benefits and services include:
- Contract flexibilites (such as co-terminus adds and deletes in a prorated manager during POP)
- Simple contract management with all support under a single agreement for multiple OEMs, multiple SLAs and Global Support
- Payment flexibilities (such as monthly payments in arrears)
- Hardware and Software support beyond F5® EOL/EOS
- Cost reductions over F5’s® deepest discounts
- U.S. based Tier 1 to Tier 3 Technical Assistance Center
- Tier 4 escalation to the OEM if necessary
- Support on OEM “branded” F5® products
- Ability to procure support maintenance via our GSA schedule
- Customer tailored reporting
- Depot Repairs on most F5® hardware
- Support for F5® Hardware including:
- F5 VIPRION® Hardware
- F5 BIG-IP® Hardware
- F5 BIG-IP® Appliances
- F5 ARX® Series Hardware
- F5 ARX® Series Appliances
- FirePass® Hardware
- BI-IP® Appliances
- Enterprise Manager Hardware
- Better response time on popular F5® 24x7x4 and F5® 8x5xnbd support
XSi's Technical Assistance Center:
- Staffed with over 325 Network Engineers
- Provides 24/7 global phone support
- Multilingual
- Manages worldwide depots for advanced OEM part replacement
- An product depot repair center
- Comprised of Multiple Facilities for Redundancy
Obtaining a quote is easy! Request a Quote and Simply Provide:
- Itemized list of F5® model #'s or F5’s® support part numbers
- SLA required for each model # (can mix and we match F5® Network’s SLAs)
- Start and End dates for each model #
- City, State & Country for each
- Email this list to sales@xsnet.com for a Quote!
Note: XS International is a competitor to F5 Networks® and is not affiliated with them. We feel we can provide better service at a more affordable price.
To become another one of XSi's happy clients, and to find out how our Brocade maintenance services can benefit your organization, contact us for a consultation today.