XS International, Inc. provides Independent comprehensive maintenance support services for SGI® HPC Servers, Visualization Systems & Workstations. Our programs are tailored to meet a wide variety of customer requirements. We maintain a worldwide network of partners to deliver unparalleled service and support. We support:
- SGI® Altix® 4700, 3700 High-end Servers
- SGI® Alitx® 350 & 450 Midrange Servers
- SGI® Altix® XE Cluster & ICE Blade’s
- All SGI® Origin® & Onyx® Series Systems
- Prism®, Tezro®, Fuel®, Octane2® & O2® Workstations
- All SGI® Storage Systems
- SGI® Parts Repair
- Parts Depot Maintenance
- 7/24/356 Onsite coverage available worldwide
- Both hardware and OS support
Support Services
XSi SmartSourcing™ accelerates time-to-repair by incorporating needed software support for problem diagnosis and resolution. Our technicians are trained in all IRIX® & Linux environments, in open source software components, and in cluster management applications. We take a holistic approach to maintenance and support.
XSi matches SGI's support levels including:
- SGi® Fullexpress™ 24x7
- SGi® Fullexpress™
- SGi® Fullcare™
- SGi® Hardwarecare™
Implementation Services
Our broad range of implementation services covers all aspects of all post-sales HPC cluster installation projects, data center moves, and installation add-ons and upgrades. We also provide extensive software integration of applications and operating environments to expedite production ready HPC clusters.
Global Service Solutions
Whether your business has one location or is distributed around the globe, XSi delivers extensive expertise and resources for a broad range of IT maintenance services. With over 24,000 support technicians in our partner network, we cover the following geographies with these SGI® Service Centers:
- North America - Atlanta, Houston & Montreal
- South / Central America - Sao Paulo & Buenos Aires
- Western Europe - London & Hannover
- Asia / Pacific Rim - Malaysia & Indonesia
The XSi Advantage
For over 20 years, XSi has been providing Independent maintenance on SGI® equipment to customers all over the world. Our independent SGI® maintenance support services deliver the following benefits:
- Better service levels at lower costs
- Higher return on investment (ROI) by extending equipment usability
- Reduced vendor management through cross-platform support
- Improved productivity and uptime with shortened repair time
- Reduced system administration overhead
Contact us online or call XSi Technical specialists at 1.800.256.6133 (US) +1.770.740.0040 (int'l)