About XSiTM


Founded in 1990 and recognized by Gartner, XSi helps companies deploy a hybrid hardware support model to save important hardware operating expense budget dollars. As an Independent Hardware Support Provider (an industry also known as Third Party Maintenance), XSi provides hardware support options for post-warranty data center servers, data storage, and networking gear. In addition to servicing commercial accounts, it also supports several Systems Integrators and federal agencies (XSi is ISO9001:2015 Certified, meets SAE AS5553 Standards, currently supports 42 federal agencies and all of the Top 10 Federal Systems Integrators). The company encourages interested parties to follow its business profile at LinkedIn for weekly blog postings from its Subject Matter Expert team.

In September 2019 and via its Gartner Newsletter, XSi announced an entirely new and industry-disrupting service – Cisco Lifecycle & Asset Assurance.


founded and recognized by Garner

XSi helps companies deploy a hybrid hardware support model to save important hardware operating expense budget dollars.


federal agencies

Currently supports 42 federal agencies and all of the Top 10 Federal Systems Integrators.



XSi is ISO9001:2015 Certified, meets SAE AS5553 Standards.

New Service Cisco Lifecycle & Asset Assurance

North American clients can achieve the OpEx savings of Third Party Maintenance while maintaining 100% compliance with OEM entitlements and licensing policies. XSi provides clients a simplified method to achieve greater cost savings while ensuring compliance and deploying ITAM best practices. Clients contain their annual SMARTnet spend without the complications of managing a self-sparing policy. In addition to industry-leading contract management and TAC support, XSi manages the complicated and time-consuming details of parts logistics for you.

To read more, Click Here.


IT Maintenance SM

We believe that hardware infrastructure support and maintenance should no longer be rooted in two-dimensional perspectives – whether by an OEM or another independent support provider. Instead, it must be about an unmatched level of transparency with clients, identifying and understanding critical business obstacles. From there, we must always possess the drive and the agility to truly collaborate with each client to establish custom solutions that positively impact OpEx, CapEx, efficiency, labor, and a remarkable level of assurance.

Therefore, our core values are:


We’re respected for the tenacity of the custom solutions created by teaming.


Through unrelenting integrity, we respect that trust must always be earned.


Unmatched listeners, we’re each committed to discovery, method, and shared outcomes.


Must be rooted in humility and purpose – whether to serve the client or the team.

We are continually Rethinking so that we’re able to go that “extra mile,” while maintaining that “Pioneering” reputation for which we are known.

The leadership team

The company is privately owned and founded by Todd A. Bone (President) and later joined by Doug Krueger (CEO) who has an extensive executive background with Cisco, Juniper and Blue Coat. The two combined for a team of industry pioneers and OEM knowledge.


Doug Krueger


Doug has over 18 years of executive leadership experience building teams, growing revenue, and developing long-lasting relationships with customers, partners, and coworkers.  Doug lead high performing teams at Cisco Systems running a $130M business, created the first Federal Civilian Operation at Juniper Networks growing it to a $40M business.

Todd A. Bone

Founder & President

Todd has founded five companies in the IT sector including XS International, Inc., Max Commerce Inc., Renovo Group and AvarSYS. He has over 28 years of experience building technology-based companies. Todd is on three I.T. Association Boards including ASCDI (Chairman); SIA (Outreach Chair); And, Digital Right to Repair Coalition (Vice President & Board Member).

Our customers

While we may not be as large as some of our competitors who are run by private equity, we are faster, more flexible and provide superior engineers and support.


  • Years in Business: 28 (Founded in 1990)

  • Technical Assistance Center (TAC) and Network Operations Center (NOC) with 24x7x365 technical support

  • Multi-Vendor Service for: Cisco, Juniper, Riverbed, Brocade, F5, Enterasys, AdTran, EMC, HDS, NetApp, Dell, HPE/SGI, IBM & Lenovo.

  • Over 600 Global Forward Stocking Locations Available

  • Access to over 7000 Global Field Engineers

  • Third Party Maintenance for Current and End-of-Life/End-of-Support Hardware

  • Offer a unique solution OEM and Third Party Maintenance bundled under a single Hybrid Contract Solution

  • Original OEM Replacement Parts


Government Division

  • GSA Schedule 70 SIN 132-12 valid through 9/3/2022

  • IDIQ Vehicles including: NASA SEWP, CIO>SP3, etc.

  • 26 Years as a Federal Prime Contractor

  • Trusted Supplier to DoD (Audited by NAVY)

  • Trusted Supplier to Large Primes (NGC, Lockheed, Etc.)


  • SAE AS5553 Counterfeit Electronic Parts Compliant

  • NIST SP 800-171 Compliant

  • Member of GIDEP

  • DoD 5220.22-M Wiping Standard


Manufacturer Authorizations / Products Sold

  • Dell/EMC Business Partner

  • HPE Business Partner

  • (40) Others via Distribution

  • End-of-Life Refurbished Products (SGI, HPE, DELL, IBM, EMC, Cisco, Juniper, Etc.)

Quality Policy

The management & staff of XS International Inc. are committed to fulfilling the ISO 9001 standard and ensuring customer satisfaction through continual service improvement by:

  • Meeting and Exceeding Customer Requirements

  • Maintaining Quality Best Practices

  • Staff Development and Training


Let us show you how much you can save!

Questions? Email us or call for a quote

North America
+1-800-256-6133 or +1-770-740-0040