05
May
XSi Q2 2020 EoSW or EoS ALERT: Popular OEM Models to Address
XSi Q2 Alert - the most popular hardware models that are no longer logical to keep under expensive OEM maintenance agreements....
IT Ops: Independent Hardware Support Value
11
Mar
Facing Coronavirus Realities: IT Resiliency & Market Readiness Enabled by “Right to Repair” Logic
Despite the mixed messages circulating throughout the media (and from our politicians), most would now agree that the threat of Coronavirus has become quite real....
27
Feb
On-Demand Tech Expertise (Data Center or Network) from SmartHands
XSi SmartHands provides onsite technical expertise and support for any server, data storage, networking or UPS hardware projects or requirements....
12
Nov
XSi Q4 EoSW or EoS ALERT: Popular OEM Models to Address
If you’re not yet monitoring essential Hardware Lifecycle Milestone dates, this ALERT provides a quick-glance review of popular OEM models that have...
08
Nov
Hardware Lifecycle Milestone Dates: What are They? How can They Help?
IT Operations is in “lock-step” with the ITAM team or ITAM best practices to measure and track “per asset criticality” for all servers, storage and networking...
25
Oct
Third-Party Maintenance: Reliably Forecasting the Savings Potential
Just last week, I attended an industry conference in Madrid and listened to an IDC presentation, in which the analyst explained that 42 percent of the world’s ...
11
Oct
“Rethinking IT Maintenance” – Why It’s Our Promise to You
If you are already familiar with Independent Hardware Support, also known as Third Party Maintenance (TPM), it’s likely that you’ve previously chosen ...
04
Oct
Healthcare IT: Are You 100% Assured of Cisco Entitlement Compliance?
By now, you have undoubtedly heard the stories of Cisco conducting entitlement audits to verify compliance or impose penalties on those who are...
20
Sep
What Cisco and Traditional TPMs Don’t Want You To Know; Why We Need a Better Maintenance Solution
Educate them. But don’t OVER-educate them,” that was a former boss’s direction before pitching my former company’s solution to a client. ...
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