By now, you have undoubtedly heard the stories of Cisco conducting entitlement audits to verify compliance or impose penalties on those who are unable. If you are not familiar with this issue or its history, I would highly encourage you to read Grant Patten’s (our VP, Service Delivery) article from a few weeks ago. The article is entitled (click the link to read): What Cisco and Traditional TPMs Don’t Want You To Know; Why We Need a Better Maintenance Solution.
On Monday, January 25, 2016, Arista Networks alleged that Cisco Systems is engaged in anti-competitive practices. Arista claims that Cisco has been price-gouging customers that purchased alternative network switches by charging higher fees through SMARTnet maintenance.