Option 1: If you’ve already been proactive about your management of and containment of expensive SMARTnet support, you’ve likely asked yourself, “Can I get all the value of Cisco SMARTnet for the assets that require it, yet also drive cost savings, reduce waste and do so without running completely afoul of all these new Cisco policies?”
“Educate them. But don’t OVER-educate them,” that was a former boss’s direction before pitching my former company’s solution to a client. He was afraid that if a prospect truly understood the economics of Cisco third party maintenance (“TPM”), they would choose to do it themselves rather than buying maintenance from us. My goal today is to “OVER-educate” you by opening the kimono on the economics of the industry.
We have been hearing rumblings for the last year that Cisco wants to become known as a software company, which means they would unbundle their Operating System sale from the hardware sale.
They're just not that into you.
In the beginning, they seemed so loving and caring. As time passed, they became more and more demanding of your time and money. They started draining you of your resources. They started making ultimatums. Does this sound like the relationship between you and your original equipment manufacturer (OEM)? Read on to find out the Top 7 Reasons Why You Should Break Up With Your OEM for Maintenance and Support.
On Monday, January 25, 2016, Arista Networks alleged that Cisco Systems is engaged in anti-competitive practices. Arista claims that Cisco has been price-gouging customers that purchased alternative network switches by charging higher fees through SMARTnet maintenance.
News courtesy of SeekingAlpha.