Product process Activities, Product Testing, and Quality Control
David Mao, the acting Librarian of Congress who oversees the Copyright Office, issued a set of exemptions to the Digital Millennium Copyright Act’s (DMCA) prohibition on circumvention of copyright protection systems for access control technologies; in essence, giving the public the right to tinker, fix, modify, and research of software flaws on certain devices with embedded software. Given the complexity of this exemption, DMCA will most likely need another overhaul in near future.
Organizations seeking to better control their Information Technology support costs often seek to take advantage of competitive bidding on support services. This includes not just traditional break-fix, but also broader functions of equipment supply, lifecycle management, and disposal.
