XSi is looking for a highly motivated, detail-oriented and energetic person to help us grow our third-party hardware maintenance business. The primary function of the Senior Support Engineer, Data Center Services position is to provide direct L2-L3 support of XSi’s server and storage hardware (“break/fix”) maintenance delivery offering. The Senior Support Engineer, Data Center Services will be responsible for server-storage maintenance and service delivery while directly providing and ensuring exceptional levels of client satisfaction. In addition, this position must be willing to dive-in to learn SGI servers and be the primary Subject Matter Expert for the day-to-day handling of these support responsibilities. This senior level position will act as a team leader and mentor to additional Server and Storage Support Engineers.
For this open position, we will only accept resumes from candidates located in any location of the United States.
Founded in 1990 and recognized by Gartner, XSi helps companies deploy a hybrid hardware support model to save important hardware operating expense budget dollars. As an Independent Hardware Support Provider (an industry also known as Third Party Maintenance), XSi provides hardware support options for networking hardware, servers and data storage assets. In addition to servicing enterprise accounts, it also supports Systems Integrators and federal agencies (XSi is ISO9001:2015 Certified, meets SAE AS5553 Standards, currently supports 42 federal agencies and all of the Top 10 Federal Systems Integrators).