Careers in IT Maintenance at XSi

Careers in IT
Maintenance at XSi

XSi is always looking for highly motivated, detail-oriented and energetic people to help us grow our third-party hardware maintenance business. Third Party Maintenance (often described as “TPM”) is a unique industry niche in which we provide technical support services for data center hardware, often to enterprise-sized organizations throughout the world. This industry niche competes directly with the Original Equipment Manufacturers, to include IBM, HPE, Dell/EMC, NetApp, Hitachi Data Systems and Cisco. More specifically, XSi helps its clients adopt a Hybrid Hardware Support model – often an effective means of proactively reducing operating expense budgets, as well as extending hardware lifecycles.

XSi believes that hardware infrastructure support and maintenance should no longer be rooted in two-dimensional perspectives – whether by an OEM or another independent support provider. Instead, it must be about an unmatched level of transparency with clients, identifying and understanding critical business obstacles. From there, XSi team members must always possess the drive and the agility to truly collaborate with each client to establish custom solutions that positively impact OpEx, CapEx, efficiency, labor, and a remarkable level of assurance.

XSi promises to be continually Rethinking so that it’s able to go that “extra mile,” while maintaining that “Pioneering” reputation for which the company is known..

We Are Always Looking
for Awesome People!

Seeking great listeners committed to remarkable client service

Third Party Maintenance Cisco TAC positions

Senior Field Engineer – Storage Expert

XSi is seeking a personable, highly motivated and detail-oriented senior “break/fix” field services expert in data storage hardware and server hardware maintenance support services.

Third Party Maintenance Cisco TAC positions

Senior Support Engineer

XSi is seeking a personable, highly motivated and detail-oriented expert in “break/fix” of server hardware and data storage hardware maintenance support services.

Third Party Maintenance Government Sales positions

Government Solutions Specialist, North America

XSi is looking for a highly motivated, detail-oriented and energetic person to help us grow our third-party hardware maintenance business, within the federal sector.

Third Party Maintenance sales positions or account management positions.

Sales Account Executive, North America

XSi is looking for a highly motivated, detail-oriented and energetic person to help us grow our third-party hardware maintenance business, within the commercial sector.

Mission Statement

An independent provider of enterprise hardware infrastructure support and lifecycle solutions, we are deeply committed to Rethinking IT Maintenance. To establish tangible and lasting service value, we strongly believe that modern hardware support must be rooted in building an unmatched level of transparency with clients – identifying and understanding your critical business obstacles and initiatives. Once we have this 3D perspective, XSi can truly collaborate with each client to establish uniquely customized solutions that positively impact OpEx, CapEx, efficiency, labor, and a remarkable level of assurance.

XSi Core Values

Ingenuity

We’re respected for the tenacity of the custom solutions created by teaming.

Trustworthiness

Through unrelenting integrity, we respect that trust must always be earned.

Knowledge

Unmatched listeners, we’re each committed to discovery, method and shared outcomes.

Confidence

Must be rooted in humility and purpose – whether to serve the client or the team.

Ingenuity

We’re respected for the tenacity of the custom solutions created by teaming.

Trustworthiness

Through unrelenting integrity, we respect that trust must always be earned.

Knowledge

Unmatched listeners, we’re each committed to discovery, method and shared outcomes.

Confidence

Must be rooted in humility and purpose – whether to serve the client or the team.