XSi’s Cisco Lifecycle &
SMARTnet budgets and total annual (OPEX) spend can often be a subject of concern for companies. Yet, the rules changed with the announcement of Smart Licensing. Alternative models for independent maintenance or pre-owned hardware have created a new problem – entitlement management and/or assurance. XSi has solved the problem with a service named, XSi’s Cisco Lifecycle & Asset Assurance. The first in the global market to offer, XSi’s service
- Service expands the class/type of assets able to be moved off SMARTnet, yet are unable to be supported by any other independent maintenance provider
- Creates per-asset logic for Hybrid Hardware Support vendor selection,
- Designs a compliant sparing model, then takes over the ITAM burden and logistics,
- Provides ongoing milestone data alerts for per-asset ability to move to our service,
- Provides ticketing service and independent support for all eligible assets.
Either you’re paying Cisco too much, or you’re in jeopardy of non-compliance because your hybrid hardware support model has gaps created by Cisco Smart Licensing.
Unclear about the impacts of Cisco Smart Licensing? Read this XSi white paper, “Where Have Cisco Pricing, Policies & SMARTnet Support Failed its Customers?”
Impact Cisco SMARTnet Pricing &
Cisco Entitlements Assurance
Service Value Summary
North American clients can achieve the OpEx savings of Third Party Maintenance while maintaining 100% compliance with OEM entitlements and licensing policies. XSi provides clients a simplified method to achieve greater cost savings while ensuring compliance and deploying ITAM best practices. Clients contain their annual SMARTnet spend without the complications of managing a self-sparing policy. In addition to industry-leading contract management and TAC support, XSi manages the complicated and time-consuming details of parts logistics for you.
Service Details
- Provides a detailed SMARTnet contract analysis to identify opportunities for OpEx savings.
- Commitment to partnering with your Cisco VAR.
- Permits on-demand onsite inventory for temporary projects/changes.
- XSi coordinates the transfer and shipment from your storage facility to its own.
- Upon arrival, XSi tests all assets and records: EoL date, EoSW date, EoS date.
- Check entitlement status for each asset, then securing the proper entitlement where necessary.
- All logistics – shipping to forward stocking locations to fulfill your requests/needs and SLAs
- XSi’s best-in-class SaaS CMDB system, tracks real-time parts consumption, replenishment advisories, eligibility for removal from SMARTnet and any other details you request.
Service Benefits
- 100% entitlement compliance!
- ISO 9001:2015 Certified
- Online data/reports, exported: easily sortable by location, systems under SMARTnet (or TPM), milestone dates.
- OpEx reduction, the ability to shift OpEx to CapEx, and long-term CapEx reductions.
- Frees-up staff from managing entitlements, spares processing, and managing project inventory.
- Eligibility for lower-cost TPM support is found in advance, planned for, and acted upon further reducing OpEx.
- Cisco warranty replacement processing, testing, added to your inventory management system and re-allocated to our forward stocking locations.
- Secure, insured inventory dramatically reduces shrinkage due to spares usage without use record.
- Eliminates waste from unused/excess assets.
Similar Support Model
for other OEMs
This service is designed for all Cisco systems; however, we can replicate this support model for Juniper, Brocade, F5 Networks, Extreme, Riverbed, ADTRAN, Enterasys, Dell, HP, Huawei, Arista, Avaya, 3Com, Nortel and Siemens.
Unsure the impacts of Cisco Smart Licensing? Read this XSi white paper, “Where Have Cisco Pricing, Policies & SMARTnet Support Failed its Customers?”
Click on each icon below to read more.
