The Smart Alternative to Cisco SMARTnet®

 

XSi contracts often include a blended solution of independent support programs and OEM maintenance programs for multiple vendors under one contract.

  • A consultative approach to managing your Cisco Maintenance Lifecycle - saving valuable time and money

  • One coterminous contract vs. many with Cisco

  • The best Cisco Certified Engineers with tier skipping available

  • 24x7x365 Technical Assistance Centers (TAC)

  • SLAs that match Cisco SMARTnet levels

  • Faster response on all SLAs than Cisco (Including SMARTnet 8x5xNBD and SMARTnet 24x7x4)

  • Custom SLAs including onsite parts for critical or remote locations

  • Service Now Policy – we will start working on client’s cases even if they don’t have their contract ID or Serial #

  • Local language support in English, Spanish, Portuguese, French and German

  • No fee Asset Management System with Custom Reporting

  • Simple process to convert your Cisco SMARTnet renewal to our Cisco SMARTnet Alternative

  • Our prices never increase vs. Cisco (10-25% annually)

  • Support for Cisco products that are EOL, EoSW and EOS (Refresh on your timeframe not theirs)

The following is a list of Cisco® Products We Support:

Access points
WLAN Products
Lightweight Access Points
Fat Access Points
Wireless Bridges
Wireless Controllers

Routers
800
1800
1900
2800
2900
3800
3900
7200
7600
ASR1000

Catalyst Switches
2960
3560
3650
3750
2960
3850
4948
4500
6500

Nexus Switches
2000 Series
5000 Series
7000 Series                             9000 Series

Security Products
PIX Firewalls
ASA Firewalls
VPN Concentrators
Other Security Appliances

Service Level Agreement

Areas of service

Global Technical Assistance Centers

  • Alpharetta, Georgia USA

  • Buenos Aires, Argentina

  • Sao Paulo, Brazil

Global Service Areas

  • US & Canada

  • Key Western European Markets

  • LATAM

    • Brasil

    • Argentina

    • Chile

    • Peru

    • Mexico

Cisco End-of-Life (EOL) & End-of-Service (EOS) Information
Get the latest product lifecycle data for your Cisco assets!

Cisco Routers Cisco Routers Cisco Switches Cisco Switches

Cisco Switches

Cisco 12000 Series Routers

Cisco 12012 Router

Cisco 12008 Router

Cisco 10700 Series Routers

Cisco 10720 Router

Cisco 10000 Series Routers

Cisco 10008 Router

Cisco 10005 Router

Cisco 7600 Series Routers

Cisco 7613 Router

Cisco 7609 Router

Cisco 7609-S Router

Cisco 7606 Router

Cisco 7606-S Router

Cisco 7604 Router

Cisco 7603 Router

Cisco 7603-S Router

Cisco OSR-7609 Router

Cisco 7500 Series Routers

Cisco 7576 Router

Cisco 7513 Router

Cisco 7507 Router

Cisco 7507-MX Router

Cisco 7505 Router

Cisco 7300 Series Routers

Cisco 7304 Router

Cisco 7301 Router

Cisco 7200 Series Routers

Cisco 7206 Router

Cisco 7204 Router

Cisco 7204VXR Router

Cisco 7202 Router

Cisco 3800 Series Integrated Services Routers

Cisco 3845 Integrated Services Router

Cisco 3845 NOVPN Integrated Services Router

Cisco 3845 RAN-O Integrated Services Router

Cisco 3825 IP RAN Integrated Services Router

Cisco 3825 Integrated Services Router

Cisco 3825 NOVPN Integrated Services Router

Cisco 3600 Series Multiservice Platforms

Cisco 3200 Series Rugged Integrated Services Routers

Cisco 3270 Rugged Integrated Services Router

Cisco 3250 Rugged Integrated Services Router

Cisco 3230 Rugged Integrated Services Router

Cisco 3220 Rugged Integrated Services Router

Cisco 2800 Series Integrated Services Routers

Cisco 2851 Integrated Services Router

Cisco 2821 Integrated Services Router

Cisco 2811 Integrated Services Router

Cisco 2801 Integrated Services Router

Cisco 1800 Series Integrated Services Routers

Cisco 1861 Integrated Services Router

Cisco 1841 Integrated Services Router

Cisco 1805 Integrated Services Router

Cisco Catalyst 6500 Series Switches

Cisco Catalyst 6509 Switch

Cisco Catalyst 6509-NEB Switch

Cisco Catalyst 6506 Switch

Cisco Catalyst 6503 Switch

Cisco Catalyst 6500 Borderless Services Node

Cisco Catalyst 4500 Series Switches

Cisco Catalyst 4510R-E Switch

Cisco Catalyst 4507R Switch

Cisco Catalyst 4507R-E Switch

Cisco Catalyst 4506 Switch

Cisco Catalyst 4503 Switch

Cisco Catalyst 4000 Series Switches

Cisco Catalyst 3750 Series Switches

Cisco Catalyst 3750-48PS Switch

Cisco Catalyst 3750-48TS Switch

Cisco Catalyst 3750-24FS Switch

Cisco Catalyst 3750-24PS Switch

Cisco Catalyst 3750-24TS Switch

Cisco Catalyst 3750G-48PS Switch

Cisco Catalyst 3750G-48TS Switch

Cisco Catalyst 3750G-24PS Switch

Cisco Catalyst 3750G-24T Switch

Cisco Catalyst 3750G-24TS Switch

Cisco Catalyst 3750G-24TS-1U Switch

Cisco Catalyst 3750G-24WS Switch

Cisco Catalyst 3750G-16TD Switch

Cisco Catalyst 3750G-12S Switch

Cisco Catalyst 3750G-12S-SD Switch

Cisco Catalyst 3750V2-48PS Switch

Cisco Catalyst 3750V2-48TS Switch

Cisco Catalyst 3750V2-24FS Switch

Cisco Catalyst 3750V2-24PS Switch

Cisco Catalyst 3750V2-24TS Switch

Cisco Catalyst 3750-E Series Switches

Cisco Catalyst 3750E-48PD-E Switch

Cisco Catalyst 3750E-48PD-EF Switch

Cisco Catalyst 3750E-48PD-S Switch

Cisco Catalyst 3750E-48PD-SF Switch

Cisco Catalyst 3750E-48TD-E Switch

Cisco Catalyst 3750E-48TD-S Switch

Cisco Catalyst 3750E-24PD-E Switch

Cisco Catalyst 3750E-24PD-S Switch

Cisco Catalyst 3750E-24TD-E Switch

Cisco Catalyst 3750E-24TD-S Switch

Cisco Catalyst 3560 Series Switches

Cisco Catalyst 3560-48PS Switch

Cisco Catalyst 3560-48TS Switch

Cisco Catalyst 3560-24PS Switch

Cisco Catalyst 3560-24TS Switch

Cisco Catalyst 3560-12PC-S Compact Switch

Cisco Catalyst 3560-8PC Compact Switch

Cisco Catalyst 3560G-48PS Switch

Cisco Catalyst 3560G-48TS Switch

Cisco Catalyst 3560G-24PS Switch

Cisco Catalyst 3560G-24TS Switch

Cisco Catalyst 3560V2-48PS Switch

Cisco Catalyst 3560V2-48TS Switch

Cisco Catalyst 3560V2-24DC Switch

Cisco Catalyst 3560V2-24PS Switch

Cisco Catalyst 3560V2-24TS Switch

Cisco Catalyst 3560-E Series Switches

Cisco Catalyst 3560E-48PD-E Switch

Cisco Catalyst 3560E-48PD-EF Switch

Cisco Catalyst 3560E-48PD-S Switch

Cisco Catalyst 3560E-48PD-SF Switch

Cisco Catalyst 3560E-48TD-E Swtch

Cisco Catalyst 3560E-48TD-S Switch

Cisco Catalyst 3560E-24PD-E Switch

Cisco Catalyst 3560E-24PD-S Switch

Cisco Catalyst 3560E-24TD-E Switch

Cisco Catalyst 3560E-24TD-S Switch

Cisco Catalyst 3560E-12D-E Switch

Cisco Catalyst 3560E-12D-S Switch

Cisco Catalyst 3560E-12SD-E Switch

Cisco Catalyst 3560E-12SD-S Switch

Cisco Catalyst 3550 Series Switches

Cisco Catalyst 2975 Series Switches

Cisco Catalyst 2975 Switch

Cisco Catalyst 2960 Series Switches

Cisco Catalyst 2960-48PST-L Switch

Cisco Catalyst 2960-48PST-S Switch

Cisco Catalyst 2960-48TC-L Switch

Cisco Catalyst 2960-48TC-S Switch

Cisco Catalyst 2960-48TT-L Switch

Cisco Catalyst 2960-48TT-S Switch

Cisco Catalyst 2960-24-S Switch

Cisco Catalyst 2960-24LC-S Switch

Cisco Catalyst 2960-24LT-L Switch

Cisco Catalyst 2960-24PC-L Switch

Cisco Catalyst 2960-24PC-S Switch

Cisco Catalyst 2960-24TC-L Switch

Cisco Catalyst 2960-24TC-S Switch

Cisco Catalyst 2960-24TT-L Switch

Cisco Catalyst 2960-8TC-L Compact Switch

Cisco Catalyst 2960-8TC-S Compact Switch

Cisco Catalyst 2960G-48TC-L Switch

Cisco Catalyst 2960G-24TC-L Switch

Cisco Catalyst 2960G-8TC-L Compact Switch

Cisco Catalyst 2960PD-8TT-L Compact Switch

Cisco Catalyst 2955 Series Switches

Cisco Catalyst 2955C 12 Switch

Cisco Catalyst 2955S 12 Switch

Cisco Catalyst 2955T 12 Switch

Cisco Catalyst 2950 LRE Series Switches

Cisco Catalyst 2950 24 LRE Switch

Cisco Catalyst 2950 8 LRE Switch

Cisco Catalyst 2950 LRE 997 Switch

Cisco Catalyst 2950 Series Switches

Cisco Catalyst 2940 Series Switches

Cisco Catalyst 2940-8TF Switch

Cisco Catalyst 2940-8TT Switch

Cisco Catalyst 2918 Series Switches

Cisco Catalyst 2918-48TC-C Switch

Cisco Catalyst 2918-48TT-C Switch

Cisco Catalyst 2918-24TC-C Switch

Cisco Catalyst 2918-24TT-C Switch

Cisco Catalyst 2900 Series LRE XL Switches

Cisco Catalyst 2924 LRE XL Switch

Cisco Catalyst 2912 LRE XL Switch

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