The Smart Alternative to F5 Support®

 

XSi contracts often include a blended solution of independent support programs and OEM maintenance programs for multiple vendors under one contract!

  • Managed Maintenance Services

  • AdvancedTAC™ Support in Multiple-Languages

  • Onsite Case Manager (for large multi-vendor contracts)

  • Telephone technical support

  • Onsite Field Technician

  • Advanced Replacement Hardware

The following is a list of F5® Products We Support:

VIPRION
Chassis:
F5-VPR-LTM-C2400-AC
F5-VPR-LTM-C4400-AC
F5-VPR-LTM-C4400-DCN
F5-VPR-LTM-C4480-AC
F5-VPR-LTM-C4480-DCN
F5-VPR-LTM-C4800-AC
F5-VPR-LTM-C4800-DCN
F5-VPR-CGN-C2400-AC
F5-VPR-CGN-C4480-AC
F5-VPR-CGN-C4480-DCN
F5-VPR-CGN-C4800-AC
F5-VPR-CGN-C4800-DCN

Blade:

(F5-VPR-LTM-B2100
F5-VPR-LTM-B2150
F5-VPR-LTM-B2250
F5-VPR-LTM-B4200
F5-VPR-LTM-B4200N
F5-VPR-LTM-B4300
F5-VPR-LTM-B4340N
F5-VPR-CGN-B2100
F5-VPR-CGN-B2150
F5-VPR-CGN-B2250
F5-VPR-CGN-B4300
F5-VPR-CGN-B4340N
F5-VPR-PEM-B2150
F5-VPR-PEM-B2250
F5-VPR-PEM-B4300
F5-VPR-PEM-B4340N

Power Supplies:

Factory Option
F5-OPT-VPR-DC-C2400
Field Upgrade
F5-UPG-VPR-AC-C2400
F5-UPG-VPR-AC-C4400
F5-UPG-VPR-DC-C2400
F5-UPG-VPR-DC-C4400
F5-UPG-VPR-AC-C4800
F5-UPG-VPR-DC-C4800

Connectors:

Field Upgrade
F5-UPG-SFP-R
F5-UPG-SFPC-R
F5-UPG-SFPLX-R
F5-UPG-SFP+-R
F5-UPG-SFP+LR-R
F5-UPG-SFPC+-3M-8
F5-UPG-QSFP+
F5-UPG-QSFP+-05M-2
F5-UPG-QSFP+-3M-2

Hard-Drives:

Field Upgrade
F5-UPG-VPR-300GBHD


LCD:

Field Upgrade
F5-UPG-VPR-LCD-C2400
F5-UPG-VPR-LCD-C4800

Accesories:

Field Upgrade
F5-UPG-VPR-RACKC2400
F5-UPG-VPR-RACKC4800
F5-UPG-VPR-CRG-C4800

BIG-IP
Local Traffic Management
F5-BIG-LTM-1600-4G-R
F5-BIG-LTM-2000S
F5-BIG-LTM-2200S
F5-BIG-LTM-3600-4G-R
F5-BIG-LTM-3900-8G-R
F5-BIG-LTM-4000S
F5-BIG-LTM-4200V
F5-BIG-LTM-5000S
F5-BIG-LTM-5200V
F5-BIG-LTM-6900-8G-R
F5-BIG-LTM-6900S
F5-BIG-LTM-6900-F-R
F5-BIG-LTM-6900-N-R
F5-BIG-LTM-7000S
F5-BIG-LTM-7200V
F5-BIG-LTM-8900-R
F5-BIG-LTM-8900-F-R
F5-BIG-LTM-8950-R
F5-BIG-LTM-8950S
F5-BIG-LTM-10000S
F5-BIG-LTM-10200V
F5-BIG-LTM-10200V-S
F5-BIG-LTM-10200V-F
F5-BIG-LTM-11000
F5-BIG-LTM-11000-F
F5-BIG-LTM-11050-R
F5-BIG-LTM-11050-F
F5-BIG-LTM-11050-N-R

Local Traffic Management - Enterprise Platforms:
F5-BIG-LTM-1600-E-R
F5-BIG-LTM-3600-E-R
F5-BIG-LTM-3900-E-R
F5-BIG-LTM-6900-E-R
F5-BIG-LTM-6900S-E
F5-BIG-LTM-8900-E-R
F5-BIG-LTM-8950-E-R
F5-BIG-LTM-8950S-E
F5-BIG-LTM-11000-E
F5-BIG-LTM-11050-E-R

Global Traffic Management:

F5-BIG-GTM-1600-4G-R
F5-BIG-GTM-2000S
F5-BIG-GTM-2200S
F5-BIG-GTM-3600-4G-R
F5-BIG-GTM-3900-8G-R
F5-BIG-GTM-4200V
F5-BIG-GTM-5200V
F5-BIG-GTM-7200V
F5-BIG-GTM-6900-F
F5-BIG-GTM-6900-N
F5-BIG-GTM-10200V
F5-BIG-GTM-11050
F5-BIG-GTM-11050-N
F5-BIG-DNS-2000S
F5-BIG-DNS-2200S
F5-BIG-DNS-4000S
F5-BIG-DNS-4200V
F5-BIG-DNS-5000S
F5-BIG-DNS-5200V
F5-BIG-DNS-7000S
F5-BIG-DNS-7200V
F5-BIG-DNS-10000S
F5-BIG-DNS-10200V
F5-BIG-DNS-10200V-S
F5-BIG-DNS-10200V-F
F5-BIG-ADC-1600-GD
F5-BIG-ADC-2000S-GD
F5-BIG-ADC-2200S-GD
F5-BIG-ADC-3600-GD
F5-BIG-ADC-3900-GD
F5-BIG-ADC-4200V-GD
F5-BIG-ADC-6900-GD
F5-BIG-ADC-8900-GD
F5-BIG-ADC-8950-GD
F5-BIG-ADC-10200V-GD
F5-BIG-ADC-11000-GD
F5-BIG-ADC-11050-GD

Virtual Edition:
Lab/Non-Production
F5-BIG-VE-LAB
F5-BIG-VE-LAB-SP
F5-BIG-LTM-VE-LAB
F5-BIG-GTM-VE-LAB
Local Traffic Management
F5-BIG-LTM-VE-200M
F5-BIG-LTM-VE-1G
F5-BIG-LTM-VE-3G
F5-BIG-LTM-VE-5G
F5-ADD-BIG-LTM-VE-1G
F5-ADD-BIG-LTM-VE-3G
F5-ADD-BIG-LTM-VE-5G
F5-ADD-BIGVE-ROUTING
F5-ADD-BIGEXT-HSM-VE
Global Traffic Management
F5-BIG-GTM-VE
F5-ADD-BIG-GTM-VE
F5-ADD-BIG-DNS-VE
F5-ADD-BIG-DNSSEC-VE

Software - Local Traffic Management:
F5-ADD-BIG-LTM-1600
F5-ADD-BIG-LTM-2000
F5-ADD-BIG-LTM-3600
F5-ADD-BIG-LTM-3900
F5-ADD-BIG-LTM-4000
F5-ADD-BIG-LTM-5000
F5-ADD-BIG-LTM-6900
F5-ADD-BIG-LTM-7000
F5-ADD-BIG-LTM-8900
F5-ADD-BIG-LTM-10000
F5-ADD-BIG-LTM-11000
F5-ADD-BIG-EXT-HSM
F5-ADD-BIG-SDN
F5-ADD-BIG-FIX-LL

Power Supplies:
Factory Options
F5-OPT-DC-300W-R
F5-OPT-DC-300W
F5-OPT-DC-300W-5000
F5-OPT-DC-300W-7000
F5-OPT-DC-850W-R
F5-OPT-DC-850W
Field Upgrade
F5-UPG-AC-300W-R
F5-UPG-DC-300W-R
F5-UPG-AC-400W
F5-UPG-DC-300W
F5-UPG-AC-400W-5000
F5-UPG-DC-300W-5000
F5-UPG-AC-400W-7000\
F5-UPG-DC-300W-7000
F5-UPG-AC-850W-R
F5-UPG-DC-850W-R
F5-UPG-AC-850W-10X00
F5-UPG-DC-850W

Connectors:
Field Upgrade
F5-UPG-SFP-R
F5-UPG-SFPC-R
F5-UPG-SFPLX-R
F5-UPG-SFP+-R
F5-UPG-SFP+LR-R
F5-UPG-SFPC+-3M-8
F5-UPG-QSFP+
F5-UPG-QSFP+-05M-2
F5-UPG-QSFP+-3M-2

Hard-Drives:
Factory Option
F5-UPG-BIG-1TBHD-R
F5-UPG-BIG-600GBHD-R

SSD:
Factory Option
F5-OPT-BIG-1200GBSSD
F5-OPT-BIG-2400GBSSD
Field Upgrade
F5-OPT-BIG-1200GBSSD
F5-OPT-BIG-2400GBSSD

Accessories:
Field Upgrade
F5-UPG-BIG-RACK-R
F5-UPG-CBL-6FT-RS
F5-UPG-CBL-10FT-RS
F5-UPG-CBL-15FT-RS
F5-UPG-CBL-20FT-RS
F5-UPG-CBL-30FT-RS
F5-UPG-CBL-50FT-RS

 

BIG-IP Platform Lifecycles

The following table lists currently supported BIG-IP platforms and their associated lifecycle dates. If a platform's lifecycle dates are listed as "---", an EoS date has not been announced, and it is in the Regular Support phase. Platforms that have reached EoL are listed in the End of Life F5 Platforms table.

Platforms First Customer Ship Month End of Sale (EoS)1 End of New Software Support (EoNSS) Platform End of Software Dev (EoSD)   Start of Extended Support Platform End of Technical Support (EoTS) End of RMA (EoRMA)
Regular Support   Extended Support
800 (C114) Jul-2013 31-Jan-2017 31-Jan-2019 31-Jan-2020   31-Jan-2020 31-Jan-2024 31-Jan-2024
1600 (C102) Jul-2008 01-Oct-2014 01-Oct-2016 01-Oct-2017   01-Oct-2017 01-Oct-2021 01-Oct-2021
1600 LC (C102) Jul-2008 01-Feb-2015 01-Feb-2017 01-Feb-2018   01-Feb-2018 01-Feb-2022 01-Feb-2022
2000s (C112) Nov-2012 01-Apr-2018 01-Apr-2020 01-Apr-2021   01-Apr-2021 01-Apr-2025 01-Apr-2025
2200s (C112) Nov-2012 01-Apr-2018 01-Apr-2020 01-Apr-2021   01-Apr-2021 01-Apr-2025 01-Apr-2025
3600 (C103) Jul-2008 01-Oct-2014 01-Oct-2016 01-Oct-2017   01-Oct-2017 01-Oct-2021 01-Oct-2021
3900 (C106) Aug-2009 01-Feb-2015 01-Feb-2017 01-Feb-2018   01-Feb-2018 01-Feb-2022 01-Feb-2022
4000s (C113) Oct-2012 01-Apr-2018 01-Apr-2020 01-Apr-2021   01-Apr-2021 01-Apr-2025 01-Apr-2025
4200v (C113) Oct-2012 01-Apr-2018 01-Apr-2020 01-Apr-2021   01-Apr-2021 01-Apr-2025 01-Apr-2025
5000s (C109) Mar-2013 01-Apr-2018 01-Apr-2020 01-Apr-2021   01-Apr-2021 01-Apr-2025 01-Apr-2025
5050s (C109) Jun-2014 01-Apr-2018 01-Apr-2020 01-Apr-2021   01-Apr-2021 01-Apr-2025 01-Apr-2025
5200v (C109) Sep-2013 01-Apr-2018 01-Apr-2020 01-Apr-2021   01-Apr-2021 01-Apr-2025 01-Apr-2025
5250v (C109) Mar-2014 01-Apr-2018 01-Apr-2020 01-Apr-2021   01-Apr-2021 01-Apr-2025 01-Apr-2025
5250v FIPS (C109) Oct-2014 01-Oct-2019 01-Oct-2021 01-Oct-2022   01-Oct-2022 01-Oct-2026 01-Oct-2026
6400 NEBS (D63) Oct-2007 01-Oct-2011 01-May-2012* 01-Oct-2014   01-Oct-2014 01-Oct-2018 01-Oct-2018
6900 (D104) Aug-2008 01-Feb-2015 01-Feb-2017 01-Feb-2018   01-Feb-2018 01-Feb-2022 01-Feb-2022
6900s (D104) Nov-2011 01-Jul-2015 01-Jul-2017 01-Jul-2018   01-Jul-2018 01-Jul-2022 01-Jul-2022
6900 FIPS (D104) Feb-2009 01-Jul-2015 01-Jul-2017 01-Jul-2018   01-Jul-2018 01-Jul-2022 01-Jul-2022
6900-NEBS (D104) May-2010 01-Apr-2016 01-Apr-2018 01-Apr-2019   01-Apr-2019 01-Apr-2023 01-Apr-2023
7000s (D110) Nov-2013
01-Apr-2018
01-Apr-2020 01-Apr-2021   01-Apr-2021 01-Apr-2025 01-Apr-2025
7050s (D110) Jun-2014 01-Apr-2018 01-Apr-2020 01-Apr-2021   01-Apr-2021 01-Apr-2025 01-Apr-2025
7055s (D110) May-2015 1-Aug-2019 1-Aug-2021 1-Aug-2022   1-Aug-2022 1-Aug-2026 1-Aug-2026
7200v (D110) Jun-2013 01-Apr-2018 01-Apr-2020 01-Apr-2021   01-Apr-2021 01-Apr-2025 01-Apr-2025
7200v FIPS (D110) Feb-2014 01-Oct-2019 01-Oct-2021 01-Oct-2022   01-Oct-2022 01-Oct-2026 01-Oct-2026
7200v SSL (D110) Jan-2013 1-Aug-2019 1-Aug-2021 1-Aug-2022   1-Aug-2022 1-Aug-2026 1-Aug-2026
7250v (D110) Jun-2014 01-Apr-2018 01-Apr-2020 01-Apr-2021   01-Apr-2021 01-Apr-2025 01-Apr-2025
7255v (D110) May-2015 1-Aug-2019 1-Aug-2021 1-Aug-2022   1-Aug-2022 1-Aug-2026 1-Aug-2026
8900 (D106) Apr-2010 01-Feb-2015 01-Feb-2017 01-Feb-2018   01-Feb-2018 01-Feb-2022 01-Feb-2022
8900 FIPS Mar-2011 01-Oct-2014 01-Feb-2017 01-Feb-2018   01-Feb-2018 01-Feb-2022 01-Feb-2022
8950 (D107) Oct-2011 01-Feb-2015 01-Feb-2017 01-Feb-2018   01-Feb-2018 01-Feb-2022 01-Feb-2022
8950s (D107) Oct-2011 01-Oct-2014 01-Feb-2017 01-Feb-2018   01-Feb-2018 01-Feb-2022 01-Feb-2022
10000s (D113) Sep-2012 01-Apr-2018 01-Apr-2020 01-Apr-2021   01-Apr-2021 01-Apr-2025 01-Apr-2025
10050s (D113) Jul-2014 01-Apr-2018 01-Apr-2020 01-Apr-2021   01-Apr-2021 01-Apr-2025 01-Apr-2025
10055s (D113) Apr-2015 1-Aug-2019 1-Aug-2021 1-Aug-2022   1-Aug-2022 1-Aug-2026 1-Aug-2026
10150s NEBS (D112) Jan-2016 --- --- ---   --- --- ---
10200v (D113) Sep-2012 01-Apr-2018 01-Apr-2020 01-Apr-2021   01-Apr-2021 01-Apr-2025 01-Apr-2025
10200v FIPS (D113) Feb-2014 01-Oct-2019 01-Oct-2021 01-Oct-2022   01-Oct-2022 01-Oct-2026 01-Oct-2026
10200v SSL (D113) Aug-2014 1-Aug-2019 1-Aug-2021 1-Aug-2022   1-Aug-2022 1-Aug-2026 1-Aug-2026
10250v (D113) Jul-2014 01-Apr-2018 01-Apr-2020 01-Apr-2021   01-Apr-2021 01-Apr-2025 01-Apr-2025
10255v (D113) Apr-2015 1-Aug-2019 1-Aug-2021 1-Aug-2022   1-Aug-2022 1-Aug-2026 1-Aug-2026
10350v (D112) Jan-2016 1-Aug-2019 1-Aug-2021 1-Aug-2022   1-Aug-2022 1-Aug-2026 1-Aug-2026
10350v FIPS (D112) May-2016 --- --- ---     --- ---
10350v NEBS (D112) Jan-2015 --- --- ---     --- ---
11000 (E101) Oct-2011 1-Apr-2016 1-Apr-2018 1-Apr-2019   1-Apr-2019 1-Apr-2023 1-Apr-2023
11000 FIPS (E101) Oct-2011 1-Jan-2014 1-Jan-2016 1-Jan-2017   1-Jan-2017 1-Jan-2021 1-Jan-2021
11050 (E102) Oct-2011 1-Apr-2016 1-Apr-2018 1-Apr-2019   1-Apr-2019 1-Apr-2023 1-Apr-2023
11050 FIPS (E102) Oct-2011 1-Jan-2014 1-Jan-2016 1-Jan-2017   1-Jan-2017 1-Jan-2021 1-Jan-2021
11050 NEBS (E102) Oct-2011 1-Apr-2016 1-Apr-2018 1-Apr-2019   1-Apr-2019 1-Apr-2023 1-Apr-2023
12250v (D111) Jan-2015 1-Aug-2019 1-Aug-2021 1-Aug-2022   1-Aug-2022 1-Aug-2026 1-Aug-2026

F5 announced a change to the End of New Software Support (EoNSS) date. For information, refer to K13520: Updated End of New Software Support announcement for the 6400 FIPS/NEBS, 6800 FIPS, 8400/8400 FIPS/NEBS, and 8800 platforms.

 

 

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