Founded in 1990 and recognized by Gartner, XSi helps companies deploy a hybrid hardware support model to save important hardware operating expense budget dollars. As an Independent Hardware Support Provider (an industry also known as Third Party Maintenance), XSi provides hardware support options for networking hardware, servers and data storage assets.
XSi is a Premier-Contracted Provider but has been providing Healthcare IT Solutions to contain IT budgets for 20+ years to this unique sector of the marketplace.
XSi believes that hardware infrastructure support and maintenance should no longer be rooted in two-dimensional perspectives – whether by an OEM or another independent support provider. Instead, it must be about an unmatched level of transparency with healthcare clients, identifying and understanding critical business obstacles, security or patient care objectives. From there, XSi team members must always possess the drive and the agility to truly collaborate with each client to establish custom solutions that positively impact OpEx, CapEx, efficiency, labor and a remarkable level of assurance.
Premier is a leading healthcare improvement company, uniting an alliance of approximately 4,000 U.S. hospitals and 165,000 other providers to transform healthcare. With integrated data and analytics, collaboratives, supply chain solutions, and advisory and other services, Premier enables better care and outcomes at a lower cost.
XSi helps healthcare IT to adopt hardware lifecycle management best practices to lower OpEx and CapEx, but also provides direct hardware maintenance support for post-warranty, EoS, EoL or EoSW hardware assets, enabling clients to keep hardware running for as long as healthcare IT leaders deem those assets of useful value.
Hybrid IT Hardware Maintenance:
This term refers to when in-warranty data center hardware are maintained by the OEM, during the warranty period. But, all or a portion of your post-warranty hardware assets are maintained by an independent hardware support provider (also known as Third Party Maintenance). Quite often, for networking hardware, warranty status does not limit the hardware owner from choosing a Third Party Maintenance provider for network maintenance. But the maintenance provider must help the hardware owner balance significant cost savings with risk mitigation – not as overwhelming a task as it may first sound. XSi provides a comprehensive and informative assessment that’s quite easy to deploy.
Forced tech refreshes are often unhelpful, expensive and time-consuming. XSi exists so that Healthcare IT procurement and data center operations have a logical option to unhelpful manufacturer sales strategies.
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Industry Leadership
Certifications & Compliance
Gartner Recognition
Systems & Ingenuity
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Since the very earliest days of independent IT support, XSi has been recognized as an industry pioneer and thought leader. 2020 commemorates its 30th Anniversary! The company founder is a board member of the Service Industry Association and ASCDI, both of which engage with the independent IT support provider community to continually improve service standards, ensure member business ethics and provides ongoing member education within a continually evolving IT marketplace. Two members of the XSi executive team were founding members of the Right to Repair Coalition, while XSi’s founder continues to serve on its board of directors.
XSi has been recognized in the Wall Street Journal as a leading independent maintenance provider for networking hardware. Check out this article named, “Some CIOs Not Ready to Switch Networking Gear.”
As the market evolves and client requirements will change, XSi is known for being first-to-market with real-world solutions which it has developed in close collaboration with our clients. Be sure to check out this new service – XSi Cisco Lifecycle & Asset Assurance!
XSi supports several of the most discerning and security-sensitive enterprise IT departments in the world – more specifically, the federal government.
Since 2016, Gartner analysts have cited XSi (also known as XS International) in four publications about the independent hardware support industry and the IT cost containment options possible for enterprise IT departments. If your organization has a Gartner subscription, XSi can provide you the publication name and Gartner ID so you can review these helpful advisory publications via your organization’s access credentials.
XSi has custom-built several internal systems which represent forward-thinking features and healthcare client-focused benefits.
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