Getting to Know XSi

About XSi

Founded in 1990 and recognized by Gartner, XSi helps companies deploy a hybrid hardware support model to save important hardware operating expense budget dollars. As an Independent Hardware Support Provider (an industry also known as Third Party Maintenance), XSi provides hardware support options for networking hardware, servers and data storage assets.

XSi is a Premier-Contracted Provider but has been providing Healthcare IT Solutions to contain IT budgets for 20+ years to this unique sector of the marketplace.

XSi believes that hardware infrastructure support and maintenance should no longer be rooted in two-dimensional perspectives – whether by an OEM or another independent support provider. Instead, it must be about an unmatched level of transparency with healthcare clients, identifying and understanding critical business obstacles, security or patient care objectives. From there, XSi team members must always possess the drive and the agility to truly collaborate with each client to establish custom solutions that positively impact OpEx, CapEx, efficiency, labor and a remarkable level of assurance.

Premier-Contracted Provider

Premier is a leading healthcare improvement company, uniting an alliance of approximately 4,000 U.S. hospitals and 165,000 other providers to transform healthcare. With integrated data and analytics, collaboratives, supply chain solutions, and advisory and other services, Premier enables better care and outcomes at a lower cost.

XSi helps healthcare IT to adopt hardware lifecycle management best practices to lower OpEx and CapEx, but also provides direct hardware maintenance support for post-warranty, EoS, EoL or EoSW hardware assets, enabling clients to keep hardware running for as long as healthcare IT leaders deem those assets of useful value.

Hardware Maintenance to Extend Useful Life

Hybrid IT Hardware Maintenance:

This term refers to when in-warranty data center hardware are maintained by the OEM, during the warranty period. But, all or a portion of your post-warranty hardware assets are maintained by an independent hardware support provider (also known as Third Party Maintenance). Quite often, for networking hardware, warranty status does not limit the hardware owner from choosing a Third Party Maintenance provider for network maintenance. But the maintenance provider must help the hardware owner balance significant cost savings with risk mitigation – not as overwhelming a task as it may first sound. XSi provides a comprehensive and informative assessment that’s quite easy to deploy.

Forced tech refreshes are often unhelpful, expensive and time-consuming. XSi exists so that Healthcare IT procurement and data center operations have a logical option to unhelpful manufacturer sales strategies.