The Smart Alternative to HP Storage Support & Maintenance

 

XSi contracts often include a blended solution of independent support programs and OEM maintenance programs for multiple vendors under one contract.

  • Seasoned Certified HP Storage Engineers: 85% of cases solved on 1st call!

  • Multivendor storage certifications

  • Software entitlement assistance for updates & patches

  • Optimization and configuration assistance

  • 24x7 Monitoring and Active Response

  • 24x7x365 Storage TAC Support

  • 4 Hour Field Engineer Onsite SLAs

  • On-site parts caddy SLAs for Critical or Remote Locations

  • Worldwide Coverage

  • 50-75% Off OEM List Price

The following is a list of HP Products We Support:

HP StorageWorks:
EVA 3000, EVA 5000
EVA 4000, EVA 6000, EVA 8000
EVA 4100, EVA 6100, EVA 8100
EVA 4400, EVA 6400, EVA 8400
EVA P6300, EVA P6500
EVA P6350, EVA P6550

LeftHand:
P4300 G1, P4300 G2
P4500 G1, P4500 G2

 

HP 3PAR Storage Arrays:
Inserv E200, F200, F400, S200
S400, S800, T400, T800

HP XP ('HDS') Series:
XP48, XP128, XP512, XP1024
XP10000, XP12000, XP20000
XP24000

HP StorageWorks Modular Storage Array ('MSA') Series:
20, 30, 50, 500, 1000, 1500

HP Virtual Array Series:
VA7100, VA7110
VA7400, VA7410

Service Level Agreement

Areas of service

Global Technical Assistance Centers

  • Alpharetta, GA USA

Global Service Areas

  • US & Canada

  • Key Western European Markets

  • LATAM

    • Select locations

HP Milestone Data

Hp storage works

EVA 3000, EVA 5000

EVA 4000, EVA 6000, EVA 8000

EVA 4100, EVA 6100, EVA 8100

EVA 4400, EVA 6400, EVA 8400

EVA P6300, EVA P6500

EVA P6350, EVA P6550

 

N/A

N/A

N/A

N/A

N/A

1/31/2014

 

12/31/2015

12/31/2013

12/31/2014

12/31/2014

N/A

1/31/2017

LeftHand:

P4300 G1, P4300 G2

P4500 G1, P4500 G2

 

4/30/2015

4/30/2015

 

4/30/2018

4/30/2018

HP 3PAR Storage Arrays:

Inserv E200, F200, F400, S200

S400, S800, T400, T800

 

10/30/2013

10/31/2012

 

10/31/2016

10/31/2017

HP XP ('HDS') Series:

XP48, XP128, XP512, XP1024

XP10000, XP12000, XP20000

XP24000

 

5/16/2005

4/30/2008

9/30/2011

 

12/31/2011

12/31/2013

9/30/2016

HP StorageWorks Modular Storage Array ('MSA') Series:

20, 30, 50, 500, 1000, 1500

 

N/A

 

N/A

HP Virtual Array Series:

VA7100, VA7110

VA7400, VA7410

 

4/30/2003

12/31/2002

 

4/30/2008

12/31/2007

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