The Smart Alternative to IBM Server Support & Maintenance

 

XSi contracts often include a blended solution of independent support programs and OEM maintenance programs for multiple vendors under one contract.

  • Seasoned Certified IBM Engineers: 85% of cases solved on 1st call!

  • Multivendor server certifications

  • Software entitlement assistance for updates & patches

  • Optimization and configuration assistance

  • 24x7 Monitoring and Active Response

  • 24x7x365 Storage TAC Support

  • 2 Hour Field Engineer Onsite SLAs

  • On-site parts caddy SLAs for Critical or Remote Locations

  • Worldwide Coverage

  • 50-75% Off IBM List Price

The following is a list of IBM Server Products We Support:

IBM Power8 pSeries Servers
Power8 S814

IBM Power7 pSeries Servers
Power7 pSeries p710
Power7 pSeries p710
Power7 pSeries p720
Power7 pSeries p730
Power7 pSeries p740
Power7 pSeries p750
Power7 pSeries p755
Power7 pSeries p575
Power7 pSeries p770
Power7 pSeries p780
Power7 pSeries p795
Supported IBM Products

IBM Power6 pSeries Servers
Power6 pSeries p520
Power6 p550
Power6 p560
Power6 p570
Power6 p595

IBM Power5 & Power5+ pSeries Servers
Power5 and/or Power5+ p505
Power5 and/or Power5+ p510
Power5 and/or Power5+ p51A
Power5 and/or Power5+ p520
Power5 and/or Power5+ p52A
Power5 and/or Power5+ p550
Power5 and/or Power5+ p55A
Power5 and/or Power5+ p560
Power5 and/or Power5+ p570
Power5 and/or Power5+ p575
Power5 and/or Power5+ p590
Power5 and/or Power5+ p595

IBM Power4 & Power4+ pSeries Servers
Power4 and/or Power4+ p610
Power4 and/or Power4+ p615
Power4 and/or Power4+ p630
Power4 and/or Power4+ p650
Power4 and/or Power4+ p655
Power4 and/or Power4+ p670

IBM System z & zSeries Mainframe Processors
IBM zEC12 (2827)
IBM z114 (2818)
IBM z196 (2817)
IBM z10 EC (2097)
IBM z10 BC (2098)
IBM z9 EC (2094)
IBM z9 BC (2096)
IBM z990 (2084)
IBM z890 (2086)
IBM z800 (2066)
IBM z900 (2064)
Legacy IBM Multiprise (2003, 7060)
IBM S/390 9672

IBM Power7 iSeries Servers
Power7 iSeries i710
Power7 iSeries i720
Power7 iSeries i730
Power7 iSeries i740
Power7 iSeries i750
Power7 iSeries i755
Power7 iSeries i575
Power7 iSeries i770
Power7 iSeries i780
Power7 iSeries i795

IBM Power6 iSeries Servers
iSeries i520 (9408)
iSeries i520 (9407)

IBM Power5 & Power5+ iSeries Servers
Power5 and/or Power5+ i515
Power5 and/or Power5+ i520

Various AS/400 Models

IBM RS6000 pSeries Servers
IBM RS6000 (RISC) B50
IBM RS6000 (RISC) 44p
IBM RS6000 (RISC) 43p
IBM RS6000 (RISC) H Series, M SERIES
IBM RS6000 (RISC) F SERIES
IBM RS6000 (RISC) E SERIES
IBM RS6000 (RISC) S SERIES
IBM RS6000 (RISC) R SERIES
IBM RS6000 (RISC) J SERIES
IBM RS6000 (RISC) G SERIES

IBM xSeries

Service Level Agreement

Areas of service

Global Technical Assistance Centers

  • Alpharetta, GA USA

Global Service Areas

  • US & Canada

  • Key Western European Markets

  • LATAM

    • Brasil

    • Argentina

    • Chile

    • Peru

    • Mexico

IBM Milestone Data

System Type/Model # IBM End-of Service Date

IBM Power8 pSeries Servers

Power8 S814

IBM Power7 pSeries Servers

Power7 pSeries p710

Power7 pSeries p720

Power7 pSeries p730

Power7 pSeries p740

Power7 pSeries p750

Power7 pSeries p755

Power7 pSeries p770

Power7 pSeries p780

Power7 pSeries p795

IBM Power6 pSeries Servers

Power6 pSeries p520

Power6 p550/A

Power6 p560

Power6 p570

Power6 p595

IBM Power5 & Power5+ pSeries Servers

Power5 and/or Power5+ p505

Power5 and/or Power5+ p510

Power5 and/or Power5+ p51A

Power5 and/or Power5+ p520

Power5 and/or Power5+ p52A

Power5 and/or Power5+ p550

Power5 and/or Power5+ p55A

Power5 and/or Power5+ p550Q

Power5 and/or Power5+ p560Q

Power5 and/or Power5+ p570

Power5 and/or Power5+ p575

Power5 and/or Power5+ p590

Power5 and/or Power5+ p595

IBM Power4 & Power4+ pSeries Servers

Power4 and/or Power4+ p610

Power4 and/or Power4+ p615

Power4 and/or Power4+ p620

Power4 and/or Power4+ p630

Power4 and/or Power4+ p630

Power4 and/or Power4+ p650

Power4 and/or Power4+ p655

Power4 and/or Power4+ p670

Power4 and/or Power4+ p680

Power4 and/or Power4+ p690

IBM System z & zSeries Mainframe Processors

IBM zEC12 (2827)

IBM z114 (2818)

IBM z196 (2817)

IBM z10 EC (2097)

IBM z10 BC (2098)

IBM z9 EC (2094)

IBM z9 BC (2096)

IBM z990 (2084)

IBM z890 (2086)

IBM z800 (2066)

IBM z900 (2064)

Legacy IBM Multiprise (2003, 7060)

IBM S/390 9672

IBM Power7 iSeries Servers

Power7 iSeries i710

Power7 iSeries i720

Power7 iSeries i730

Power7 iSeries i740

Power7 iSeries i750

Power7 iSeries i755

Power 7 iSeries i760

Power7 iSeries i770

Power7 iSeries i780

Power7 iSeries i795

IBM Power6 iSeries Servers

iSeries i520 (9407)

>IBM Power5 & Power5+ iSeries Servers

Power5 and/or Power5+ i515

Power5 and/or Power5+ i520

 

8286-41A1

 

8231-E1D

8202-E4B

8231-E2D

8205-E6B

8233-E8B

8236-E8C

9117-MMC

9179-MHC

9119-FHB

 

8203-E4A

8204-E8A & E4A

8234-EMA

9117-MMA

9119-FHA

 

9115-505

9110-510

9110-51A

9111-520

9131-52A

9113-550

9133-55A

9133-55A

9116-561

9117-570

9118-575

9119-590

9119-595

 

7028-6C1 & 6E1

7029-6C3, 7029-6E3

7025-F80, 6F0 & 6F1

7028-6C1 & 6E1

7026-B80

7038-6M2

7039-651

7040-671

7017

7040-681

 

2827

2818

2817

2097

2098

2094

2096

2084

2086

2066

2064

7060

9672

 

8231-E2B

8202-E4B, E4C, E4D

8231-E2D

8205-E6B, E6D

8408-E8D

8236

9109-RMD

9117-MMD

9179-MHD

 

 

8203, 8261, 9407, 9408

 

9407

9406

 

N/A

 

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

 

N/A

N/A

N/A

N/A

N/A

 

12/31/2018

12/31/2018

12/31/2018

12/31/2018

1/31/2018

1/31/2019

12/31/2018

12/31/2018

1/31/2019

10/31/2019

1/31/2018

1/31/2019

1/31/2019

 

12/31/2018

12/31/2019

12/31/2017

12/31/2018

12/31/2018

6/30/2018

12/31/2017

6/30/2018

6/30/2017

6/30/2018

 

N/A

N/A

N/A

N/A

N/A

N/A

N/A

12/31/2016

10/31/2016

12/31/2014

12/31/2014

12/31/2012

12/31/2010

 

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

 

 

1/31/2019

 

1/31/2019

1/31/2019

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