Is the Manufacturer's 4-hour parts onsite contract too expensive? We have the solution!

 

Once a plan is agreed upon you want experienced engineers in multi-vendor platforms.

XSi has 28 years experience in relocating enterprise servers, storage and networking.
Tried doing it yourself?
This is why it fails
  • Your I.T. Department is not in the logistics business

  • Lack of dedicated person in the CMDB /asset manager role

  • Pilfering / physical security of inventory without updating system for failures, projects, etc.

  • Lack of physical audit to create depot and CMDB system baselines.

  • Not getting depot inventory integrated into the process of opening tickets with the Manufacturer so it is a seamless part of the incident process for 4 hour parts SLAs.

  • Lack of Internal User Guides for all operations, technical and supply chain personnel so that they can open tickets for access to inventory.

  • Proper training for all personnel.

  • Monthly inventory consumption reports and replenishment procedures with enterprise organizations respective VAR(s).

  • Right sizing inventory to account for adds and drops.

 
 
XSi provids a Custom Logistics & Warranty Uplift Consisting of:
  • Maintain proper pool of OEM authorized spares (purchased by customer from authorized VAR) at XSi's depots

  • We leverage OEM warranties (10 business days, 5 business days, next business day) for inventory replenishment

  • OS updates are usually available with no contract to the entitled end user

  • Incident and asset management (CMDB) systems to track all assets in XSi's depots with 100% accuracy. Inventory is requested through incident system.

  • Monthly incident and consumption reports sent to customer along with replenishment quote for any non-warranty items

  • You gain a scalable model where your costs consist of logistics, seed inventory and systems. This is a highly effective, accurate model and extremely cost effective.

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