“The OEM’s annual prices are just too high!”
“We want to refresh on our own time frame and not due to OEM End-of-Service Dates.”
“The service we get from the OEM is too cumbersome; we want to talk to an experienced engineer right away and just have one coterminous contract.”
“The OEM is trying to increase annual Post-Warranty support prices in an attempt to get us to refresh.”
“Our infrastructure is stable, so we don’t need updates.”
Gartner: 90% of devices under TPM are post-warranty, 35% of devices under TPM are LDOS.
Forrester Research: Don’t pay for software updates if there are none, or if they are available for free. Organizations should scrutinize ongoing maintenance contracts to find valuable savings.
Recognized by Gartner as a leader in Network Maintenance
In business for 28 years
Pioneered Third Party Network Maintenance
“True” Hybrid Maintenance Available for Current & Post Warranty Models
ISO 9001:2015 Certified with SAE AS5553 Standards Compliance for Counterfeit and Electronic Parts Avoidance
Federal Contractor with 40 Federal Agency Clients including DoD
Global Support with Network of 6,000 Field Engineers and over 600 Forward Stocking Locations
Same SLAs as the OEM with better response times