Privacy Policy

Your right to privacy is important to us at XSi and, therefore, we are committed to helping you maintain control over your personal information. For that reason, we have implemented the following privacy policy to govern XSi International and www.xsnet.com. Last updated on June 30, 2020.

XS International, Inc.
Global Headquarters
1005 Alderman Drive
Suite 212
Alpharetta, GA, USA 30005
Phone: +1.800.256.6133 (US)
Phone: +1.770.824.3453 (Int’l)
Fax: +1.770.740.0121
info@xsnet.com

Personal data is information about personal or factual circumstances which is or can be associated with you as a natural person and visitor to the websites. This includes, for example, your name, your address, your telephone number, your IP address and your email address.

Non-personal data is such information which is merely aggregated—in other words, summarized, collected and analyzed in larger, non-identifiable units.

Personal data is only collected and stored when you give it to us of your own accord, such as in the course of your visit, your order or other correspondence.

a) While visiting the websites –

You do not have to register to use our websites. Upon each visit to the website, information is automatically sent from your browser to our server and stored temporarily in a so-called “logfile.” The following data is captured in the process without your assistance and stored until automatic deletion:

• The IP address of the requesting computer,
• The data, time and duration of the access,
• The name and URL of the retrieved file,
• The website from which the access occurred,
• Your computer’s operating system and the browser you use.

This data is collected and processed for the purpose of facilitating use of the XSi business portal (establishing a connection), ensuring durable system security and stability, facilitating the technical administration of the network infrastructure and optimizing our website and for internal statistical purposes. The IP address is analyzed only when occasioned by attacks to the XSi network infrastructure and continuously in anonymized form for statistical purposes without the possibility of drawing inferences as to who you are.

We also obtain data in order to analyze your behavior on our website. When you enter the website, you may accept the use of cookies. Cookies are small text files that are sent and registered on your computer by the websites that you visit. These files are then re-sent by your computer to the same sites, when you visit them again. Cookies allow websites to “remember” your actions and preferences (such as login data, language, font size, browsing activities and more). The information collected by cookies can be used for a wide variety of purposes, including to ensure that you don’t need to reconfigure settings when you visit a website again (or when you change pages within the same site), to keep you logged in to your account, to gather information about how you use a website, and to display advertisements and/or content on a website which may interest you.

There are different types of cookies, including essential/necessary cookies (all of which usually don’t require your consent), consent banner cookies, chatflow cookies and analytics cookies (which usually require your consent). Cookies may be managed by the owner of the website (first party cookies), or by someone else (third party cookies).

Our website uses the following types of cookies:

• Essential or Necessary: Cookies essential cookies which do not require consent.
• Consent Banner Cookies: Non-essential cookies controlled by the consent banner.
• Chatflow Cookies: Non-essential cookies controlled by the consent banner.
• Analytics Cookies: Non-essential cookies controlled by the consent banner.
• Third-Party Tracking Technologies: Non-essential technologies controlled by the consent banner.

We also use third-party cookies on our website. Please see a list of the third parties who may place cookies on your computer through our website below. For more information on these cookies, including how to block or opt-out of specific third-party cookies, see the links included in the Privacy Policy / Opt-Out Mechanisms column:

Our site uses technologies of third-party partners such as NextRoll to help us recognize your device and understand how you use our site(s) so that we can improve our services to reflect your interests and serve you advertisements about the services that are likely to be of more interest to you. Specifically, NextRoll collects information about your activity on our site(s) to enable us to:

• Measure and analyze traffic and browsing activity on our site(s);
• Show advertisements for our services to you on third-party sites;
• Measure and analyze the performance of our advertising campaigns.

We may share data, such as hashed email derived from emails or other online identifiers collected on our site(s) with NextRoll/our advertising partners. This allows our partners to recognize and deliver you ads across devices and browsers. To read more about the technologies used by NextRoll/our partner and their cross device capabilities please refer to NextRoll’s Privacy Policy.

Our website also uses Google Analytics. Analytics is a tool developed by Google that collects information allowing for your use of the site to be evaluated, analyzed and is meant to improve your browsing experience. You can read more about how to opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

– How can I change my cookie settings?

You can block or delete the cookies used on our website via your browser options. Your cookie preferences will be reset if use change the browser you use to access our website.

a) While registering on the XSi business portal and the XSi AdvancedTAC^SM Ticket Portal

When you register with us on the XSi business portal, we obtain personal data and business contact data from you in some circumstances. Your personal data is transmitted SSL-encrypted over the Internet. The following personal data can be collected:

• Your name
• Your email address
• Your mailing address
• Your country
• Your telephone and/or fax number
• Your login / user ID
• The password you created

You should always handle your access information confidentially and close the browser window when you have finished the communication with us, especially if you use the computer together with others.

b) While subscribing to our corporate communications –

If you have expressly consented, we use your email address to send you our corporate communications periodically. You will find a link at the end of each corporate communication, which you can use to unsubscribe to the corporate communication at any time. You can also cancel the corporate communication at any time in writing or by email with the responsible body indicated in section 1.

– How can I opt-out of non-cookie technologies?

Our third-party partners such, as NextRoll, may use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit you to block such technologies. For this reason, you can use the following third-party tools to decline the collection and use of information for the purpose of serving you interest-based advertising:

• The NAI’s opt-out platform: http://www.networkadvertising.org/choices/
• The EDAA’s opt-out platform: http://www.youronlinechoices.com/
• The DAA’s opt-out platform: http://optout.aboutads.info/?c=2&lang=EN

XSi collects the information it needs to fulfill your order and/or your request for information or service. Each online form will stipulate when information is required. The information will only be used to complete a transaction initiated by you and to follow up with you, the customer, to make sure that every step of the purchase/request is satisfactory.

Additionally, the XSi website uses technologies of third-party partners such as NextRoll (e.g. AdRoll) to help us recognize your device and understand how you use our site(s) so that we can improve our services to reflect your interests and serve you advertisements about the services that are likely to be of more interest to you.

XSi will not share your personal data with third parties without your consent unless we are legally obligated or entitled to do so in the individual case. In general, we will use your personal data only within XSi and share it only if we are entitled to do so – for example, XSi may use third parties to process your personal data on our behalf:

• To communicate about the order
• To perform a credit check
• To ship the products ordered
• To process your payments
• To occasionally serve you interest-based advertising.

Any credit card information you supply is held on our secure systems for use by XSi personnel — only for the purpose of completing a transaction initiated by you. Your personal information will not be sold or transferred to a third party.

XSi maintains technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. Security Measures may include measures:

(a) to encrypt personal data;
(b) to help ensure the ongoing confidentiality, integrity, availability and resilience of XSi’s systems and services;
(c) to help restore timely access to personal data following an incident; and
(d) for regular testing of effectiveness. XSi may update or modify the Security Measures from time to time.

Information about the locations of data centers where XSi stores data is available by request at https://www.xsnet.com/contact.

XSi stores data for the shortest time possible, taking into account the reasons why XSi needs to process the data, as well as any legal obligations to keep the data for a fixed period of time. In general, XSi will not store data for more than 7 years, and for shorter periods in some cases such as emails. XSi may update or modify its data retention policy from time to time.

Data subjects have the following rights under XSi Privacy Policy:

• The right to access personal data held about them;
• The right to object to processing (for example, direct marketing);
• The right to data portability;
• The right to complain about processing carried out by the data controller;
• The right to object to automated decision making;
• The right to update the personal data; and
• The right to be forgotten.

Please contact the responsible body indicated in Section 1 above via email or in other written communication.

We reserve the right to add, delete or modify any of these terms and conditions of use and/or our privacy policy at any time. Any future updates to this policy will be noted on this page and the date of the last modification will be displayed in the first paragraph.

We welcome questions or comments about this policy or any area of our web site. Please direct your questions to marketing@xsnet.com. Thank you for visiting xsnet.com. We hope that your visit was pleasant, productive and will lead to an informed purchasing decision.