The Smart Alternative to SGI Support & Maintenance

 

XSi contracts often include a blended solution of independent support programs and OEM maintenance programs for multiple vendors under one contract.

  • Seasoned Certified Engineers: 85% of cases solved on 1st call!

  • Multivendor server certifications / Authorized Reseller

  • Software entitlement assistance for updates & patches

  • Optimization and configuration assistance

  • 24x7 Monitoring and Active Response

  • 24x7x365 Storage TAC Support

  • 2 Hour Field Engineer Onsite SLAs

  • On-site parts caddy SLAs for Critical or Remote Locations

  • Worldwide Coverage

  • 50-75% Off OEM List Price

The following is a list of Dell Server Products We Support: (All Dell PowerEdge Servers)

Dell 1300
Dell 1400
Dell 1400SC
Dell 1420SC
Dell 1425SC
Dell 1430SC
Dell 1435
Dell 1435SC
Dell 1500
Dell 1500SC
Dell 1550
Dell 1600
Dell 1600SC
Dell 1650
Dell 1655
Dell 1665
Dell 1700
Dell 1750
Dell 1800
Dell 180AS
Dell 1850
Dell 1855
Dell 1900
Dell 1950
Dell 1955
Dell 2100
Dell 2160AS
Dell 2161
Dell 2200
Dell 2250
Dell 2300
Dell 2350
Dell 2400
Dell 2450
Dell 2500
Dell 2500SC
Dell 2550
Dell 2560
Dell 2600
Dell 2650
Dell 2800
Dell 2850
Dell 2900
Dell 2950
Dell 2970
Dell 300
Dell 330
Dell 350
Dell 400SC
Dell 4100
Dell 4200
Dell 420SC
Dell 4300
Dell 430SC

Dell 4350
Dell 440
Dell 4400
Dell 440SC
Dell 4440
Dell 4600
Dell 500SC
Dell 600
Dell 6000
Dell 600SC
Dell 6100
Dell 6300
Dell 6350
Dell 6400
Dell 6450
Dell 650
Dell 6500
Dell 6600
Dell 6650
Dell 670
Dell 6800
Dell 6850
Dell 6950
Dell 700
Dell 7250
Dell 750
Dell 800
Dell 830
Dell 840
Dell 8450
Dell 850
Dell 8550
Dell 860
Dell 8650
Dell M1000E
Dell M420
Dell M520
Dell M600
Dell M610
Dell M610X
Dell M620
Dell M710
Dell M710HD
Dell M805
Dell M820
Dell M905
Dell M910
Dell M915
Dell R200
Dell R300
Dell R310
Dell R320
Dell R410
Dell R415
Dell R420

Service Level Agreement

Areas of service

Global Technical Assistance Centers

  • Alpharetta, GA USA

Global Service Areas

  • US & Canada

  • Key Western European Markets

  • LATAM

    • Colombia

    • Brasil

    • Argentina

    • Chile

    • Peru

    • Mexico

Dell Milestone Data

Model Chassis Year Chipset CPU (No. & Socket) CPU (Type) Drive bays Comments Estimated EOS

IBM Power8 pSeries Servers

Power8 S814

IBM Power7 pSeries Servers

Power7 pSeries p710

Power7 pSeries p720

Power7 pSeries p730

Power7 pSeries p740

Power7 pSeries p750

Power7 pSeries p755

Power7 pSeries p770

Power7 pSeries p780

Power7 pSeries p795

IBM Power6 pSeries Servers

Power6 pSeries p520

Power6 p550/A

Power6 p560

Power6 p570

Power6 p595

IBM Power5 & Power5+ pSeries Servers

Power5 and/or Power5+ p505

Power5 and/or Power5+ p510

Power5 and/or Power5+ p51A

Power5 and/or Power5+ p520

Power5 and/or Power5+ p52A

Power5 and/or Power5+ p550

Power5 and/or Power5+ p55A

Power5 and/or Power5+ p550Q

Power5 and/or Power5+ p560Q

Power5 and/or Power5+ p570

Power5 and/or Power5+ p575

Power5 and/or Power5+ p590

Power5 and/or Power5+ p595

IBM Power4 & Power4+ pSeries Servers

Power4 and/or Power4+ p610

Power4 and/or Power4+ p615

Power4 and/or Power4+ p620

Power4 and/or Power4+ p630

Power4 and/or Power4+ p630

Power4 and/or Power4+ p650

Power4 and/or Power4+ p655

Power4 and/or Power4+ p670

Power4 and/or Power4+ p680

Power4 and/or Power4+ p690

IBM System z & zSeries Mainframe Processors

IBM zEC12 (2827)

IBM z114 (2818)

IBM z196 (2817)

IBM z10 EC (2097)

IBM z10 BC (2098)

IBM z9 EC (2094)

IBM z9 BC (2096)

IBM z990 (2084)

IBM z890 (2086)

IBM z800 (2066)

IBM z900 (2064)

Legacy IBM Multiprise (2003, 7060)

IBM S/390 9672

IBM Power7 iSeries Servers

Power7 iSeries i710

Power7 iSeries i720

Power7 iSeries i730

Power7 iSeries i740

Power7 iSeries i750

Power7 iSeries i755

Power 7 iSeries i760

Power7 iSeries i770

Power7 iSeries i780

Power7 iSeries i795

IBM Power6 iSeries Servers

iSeries i520 (9407)

>IBM Power5 & Power5+ iSeries Servers

Power5 and/or Power5+ i515

Power5 and/or Power5+ i520

 

8286-41A1

 

8231-E1D

8202-E4B

8231-E2D

8205-E6B

8233-E8B

8236-E8C

9117-MMC

9179-MHC

9119-FHB

 

8203-E4A

8204-E8A & E4A

8234-EMA

9117-MMA

9119-FHA

 

9115-505

9110-510

9110-51A

9111-520

9131-52A

9113-550

9133-55A

9133-55A

9116-561

9117-570

9118-575

9119-590

9119-595

 

7028-6C1 & 6E1

7029-6C3, 7029-6E3

7025-F80, 6F0 & 6F1

7028-6C1 & 6E1

7026-B80

7038-6M2

7039-651

7040-671

7017

7040-681

 

2827

2818

2817

2097

2098

2094

2096

2084

2086

2066

2064

7060

9672

 

8231-E2B

8202-E4B, E4C, E4D

8231-E2D

8205-E6B, E6D

8408-E8D

8236

9109-RMD

9117-MMD

9179-MHD

 

 

8203, 8261, 9407, 9408

 

9407

9406

 

N/A

 

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

 

N/A

N/A

N/A

N/A

N/A

 

12/31/2018

12/31/2018

12/31/2018

12/31/2018

1/31/2018

1/31/2019

12/31/2018

12/31/2018

1/31/2019

10/31/2019

1/31/2018

1/31/2019

1/31/2019

 

12/31/2018

12/31/2019

12/31/2017

12/31/2018

12/31/2018

6/30/2018

12/31/2017

6/30/2018

6/30/2017

6/30/2018

 

N/A

N/A

N/A

N/A

N/A

N/A

N/A

12/31/2016

10/31/2016

12/31/2014

12/31/2014

12/31/2012

12/31/2010

 

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

 

 

1/31/2019

 

1/31/2019

1/31/2019

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