The Smart Alternative to Oracle/Sun Support®

 

XSi contracts often include a blended solution of independent support programs and OEM maintenance programs for multiple vendors under one contract.

  • Managed Maintenance Services

  • AdvancedTAC™ Support in Multiple-Languages

  • Onsite Case Manager (for large multi-vendor contracts)

  • Telephone technical support

  • Onsite Field Technician

  • Advanced Replacement Hardware

The following is a list of Oracle/Sun Products We Support: (We do not provide Solaris updates)

Sun Fire Servers
Sun Fire 280R
Sun Fire E2900
Sun Fire 3800
Sun Fire 4800
Sun Fire 4810
Sun Fire 4900
Sun Fire 6800
Sun Fire 6900
Sun Fire 12K
Sun Fire 15K
Sun Fire 20K
Sun Fire 25K

Sun Netra Servers
Sun Netra 20
Sun Netra 120
Sun Netra 210
Sun Netra 240
Sun Netra 1280/1290
Sun Netra 1290
Sun Netra T1 100/T1 105
Sun Netra T1 AC200
Sun Netra T1 DC200
Sun Netra T 1100
Sun Netra T 1120/T 1125
Sun Netra T 1400/T 1405
Sun Netra T5220
Sun Netra X1

Sun SPARC Enterprise M Servers
Sun SPARC Enterprise M3000
Sun SPARC Enterprise M4000
Sun SPARC Enterprise M5000
Sun SPARC Enterprise M8000
Sun SPARC Enterprise M9000

Sun Blade Servers
Sun Blade 100
Sun Blade 150
Sun Blade 1000
Sun Blade 1500
Sun Blade 2000
Sun Blade 2500
Sun Blade T6300/T6320
Sun Blade T6340
Sun Blade X6220/X6240
Sun Blade X6250
Sun Blade X6270 M2
Sun Blade X6270
Sun Blade X6275 M2

Sun Fire T Servers
Sun SPARC Enterprise T1000
Sun SPARC Enterprise T2000
Sun SPARC Enterprise T5120
Sun SPARC Enterprise T5140
Sun SPARC Enterprise T5220
Sun SPARC Enterprise T5240
Sun SPARC Enterprise T5440
Sun SPARC T3-1/T3-2/T3-4
Sun SPARC T4-1/T4-2/T4-4

Sun Fire V Servers
Sun Fire V60x
Sun Fire V65x
Sun Fire V100
Sun Fire V120/V125
Sun Fire V210/V215
Sun Fire V240/V245
Sun Fire V440/V445
Sun Fire V480/V490
Sun Fire V880/V890
Sun Fire V1280/V1290

Sun Fire X Servers
Sun Fire X2100
Sun Fire X2100 M2
Sun Fire X2200
Sun Fire X2250
Sun Fire X2270
Sun Fire X2270 M2
Sun Fire X4100
Sun Fire X4100 M2
Sun Fire X4140
Sun Fire X4150
Sun Fire X4170
Sun Fire X4170 M2
Sun Fire X4200
Sun Fire X4200 M2
Sun Fire X4240
Sun Fire X4250
Sun Fire X4270
Sun Fire X4270 M2
Sun Fire X4275
Sun Fire X4440
Sun Fire X4450
Sun Fire X4470
Sun Fire X4500
Sun Fire X4540
Sun Fire X4600
Sun Fire X4640
Sun StorEdge Arrays
Sun StorEdge 3510 FC
Sun StorEdge 6130
Sun Storage J4200
Sun Storage J4400
Sun Storage J4500
Sun StorageTek 2510
Sun StorageTek 2530
Sun StorageTek 2540
Sun StorageTek 6140
Sun StorageTek 6540
Sun StorEdge 3120
Sun StorEdge 3310
Sun StorEdge 3320
Sun StorEdge 3511 FC
Sun StorEdge 3910
Sun StorEdge 6020/6120
Sun StorEdge 6130
Sun StorEdge 6320
Sun StorEdge 6910
Sun StorEdge 6920
Sun StorEdge 9970/9980
Sun StorEdge 9985
Sun StorEdge 9990
Sun StorEdge A1000
Sun StorEdge A3500
Sun StorEdge A5000
Sun StorEdge A5100
Sun StorEdge A5200
Sun StorEdge D1000
Sun StorEdge D2
Sun StorEdge D240
Sun StorEdge S1
Sun StorEdge T3

Service Level Agreement

Areas of service

Global Technical Assistance Centers

  • Alpharetta, GA USA

Global Service Areas

  • US & Canada

  • Key Western European Markets

  • LATAM

    • Colombia

    • Brasil

    • Argentina

    • Chile

    • Peru

    • Mexico

Dell Milestone Data

Model Chassis Year Chipset CPU (No. & Socket) CPU (Type) Drive bays Comments Estimated EOS

IBM Power8 pSeries Servers

Power8 S814

IBM Power7 pSeries Servers

Power7 pSeries p710

Power7 pSeries p720

Power7 pSeries p730

Power7 pSeries p740

Power7 pSeries p750

Power7 pSeries p755

Power7 pSeries p770

Power7 pSeries p780

Power7 pSeries p795

IBM Power6 pSeries Servers

Power6 pSeries p520

Power6 p550/A

Power6 p560

Power6 p570

Power6 p595

IBM Power5 & Power5+ pSeries Servers

Power5 and/or Power5+ p505

Power5 and/or Power5+ p510

Power5 and/or Power5+ p51A

Power5 and/or Power5+ p520

Power5 and/or Power5+ p52A

Power5 and/or Power5+ p550

Power5 and/or Power5+ p55A

Power5 and/or Power5+ p550Q

Power5 and/or Power5+ p560Q

Power5 and/or Power5+ p570

Power5 and/or Power5+ p575

Power5 and/or Power5+ p590

Power5 and/or Power5+ p595

IBM Power4 & Power4+ pSeries Servers

Power4 and/or Power4+ p610

Power4 and/or Power4+ p615

Power4 and/or Power4+ p620

Power4 and/or Power4+ p630

Power4 and/or Power4+ p630

Power4 and/or Power4+ p650

Power4 and/or Power4+ p655

Power4 and/or Power4+ p670

Power4 and/or Power4+ p680

Power4 and/or Power4+ p690

IBM System z & zSeries Mainframe Processors

IBM zEC12 (2827)

IBM z114 (2818)

IBM z196 (2817)

IBM z10 EC (2097)

IBM z10 BC (2098)

IBM z9 EC (2094)

IBM z9 BC (2096)

IBM z990 (2084)

IBM z890 (2086)

IBM z800 (2066)

IBM z900 (2064)

Legacy IBM Multiprise (2003, 7060)

IBM S/390 9672

IBM Power7 iSeries Servers

Power7 iSeries i710

Power7 iSeries i720

Power7 iSeries i730

Power7 iSeries i740

Power7 iSeries i750

Power7 iSeries i755

Power 7 iSeries i760

Power7 iSeries i770

Power7 iSeries i780

Power7 iSeries i795

IBM Power6 iSeries Servers

iSeries i520 (9407)

>IBM Power5 & Power5+ iSeries Servers

Power5 and/or Power5+ i515

Power5 and/or Power5+ i520

 

8286-41A1

 

8231-E1D

8202-E4B

8231-E2D

8205-E6B

8233-E8B

8236-E8C

9117-MMC

9179-MHC

9119-FHB

 

8203-E4A

8204-E8A & E4A

8234-EMA

9117-MMA

9119-FHA

 

9115-505

9110-510

9110-51A

9111-520

9131-52A

9113-550

9133-55A

9133-55A

9116-561

9117-570

9118-575

9119-590

9119-595

 

7028-6C1 & 6E1

7029-6C3, 7029-6E3

7025-F80, 6F0 & 6F1

7028-6C1 & 6E1

7026-B80

7038-6M2

7039-651

7040-671

7017

7040-681

 

2827

2818

2817

2097

2098

2094

2096

2084

2086

2066

2064

7060

9672

 

8231-E2B

8202-E4B, E4C, E4D

8231-E2D

8205-E6B, E6D

8408-E8D

8236

9109-RMD

9117-MMD

9179-MHD

 

 

8203, 8261, 9407, 9408

 

9407

9406

 

N/A

 

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

 

N/A

N/A

N/A

N/A

N/A

 

12/31/2018

12/31/2018

12/31/2018

12/31/2018

1/31/2018

1/31/2019

12/31/2018

12/31/2018

1/31/2019

10/31/2019

1/31/2018

1/31/2019

1/31/2019

 

12/31/2018

12/31/2019

12/31/2017

12/31/2018

12/31/2018

6/30/2018

12/31/2017

6/30/2018

6/30/2017

6/30/2018

 

N/A

N/A

N/A

N/A

N/A

N/A

N/A

12/31/2016

10/31/2016

12/31/2014

12/31/2014

12/31/2012

12/31/2010

 

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

 

 

1/31/2019

 

1/31/2019

1/31/2019

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