How a Major Bank Saved Over 65 Percent on their IT maintenance through Third-Party-Maintenance Solutions.

 

Top 20 Financial Institution customer had over 500 Cisco Switches (network equipment) that were nearing the product's End-of-Life (EoL). Cisco’s list price for maintenance and support for the customer-requested service level agreement (SLA) was over $25K per device, equaling to a list price of $12.5M. The same SLA was approximately $13K per device only two years earlier. Due to the burgeoning cost, the client decided to hire a third-party-maintenance solution to manage their network assets.

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