Hardware Infrastructure & Asset Lifecycle Guidance for Networking, Servers & Data Storage

Video: Hardware Lifecycle Best Practices

Rethinking IT MaintenanceSM

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About XSi

Discovering IT cost containment potential within clients’ IT infrastructure and hardware maintenance support models. Then, delivering custom solutions!

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Independent IT Infrastructure Hardware Maintenance (aka Third Party Maintenance) Thought Leadership

Industry Leadership

XSi holds several certifications to support the IT infrastructure or network infrastructure of federal government and commercial entities.

Certifications & Compliance

Gartner Recognition

When considering Hybrid Support models for your IT infrastructure of network infrastructure, ingenuity is key from vendors.

Systems & Ingenuity

Why XSi

30 Years

XSi was founded and began supporting enterprise IT in 1990.
Cited as a “Disruptor” by Gartner among independent hardware support providers.
Respected by peers and clients as a “Pioneer” in the development of client-focused service variations to address evolving market needs.

Highly Consultative

XSI believes great consultation begins with unmatched listening.
Committed to ongoing demonstrations of multi-directional education and learning – every day.
Each member of the XSi leadership team has 20+ years OEM experience or 20+ years in independent hardware support.

Independent Hardware Support can lead to cost-savings within IT operating expense budgets.

Technical Competence and Agility

Great independent hardware support:

Requires much more than the awareness of 30 years of OEM hardware launches and subsequent End of Support.
Ivy League degrees create less value than in-depth, per product awareness within your environment’s platform families.
When independent hardware support can be deduced as optional, differentiation is possible only with leading-edge technical competence and a level of agility that exceeds client objectives.

Why XSi

30 Years

XSi was founded and began supporting enterprise IT in 1990.
Cited as a “Disruptor” by Gartner among independent hardware support providers.
Respected by peers and clients as a “Pioneer” in the development of client-focused service variations to address evolving market needs.

Highly Consultative

XSI believes great consultation begins with unmatched listening.
Committed to ongoing demonstrations of multi-directional education and learning – every day.
Each member of the XSi leadership team has 20+ years OEM experience or 20+ years in independent hardware support.

Technical Competence and Agility

Great independent hardware support:

Requires much more than the awareness of 30 years of OEM hardware launches and subsequent End of Support.
Ivy League degrees create less value than in-depth, per product awareness within your environment’s platform families.
When independent hardware support can be deduced as optional, differentiation is possible only with leading-edge technical competence and a level of agility that exceeds client objectives.

Our Services

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IT Maintenance

Networking hardware, as well as data center servers and storage, need not always and only be under OEM support agreements. Remarkable cost savings are possible by choosing Hybrid Hardware Support models, where independent hardware support makes sense for assets deemed eligible. Additionally, End-of-Life (EoL) and End-of-Support (EoS) announcements need not be a corner lacking options. XSi has consulted on and been delivering independent hardware support since 1990.

Government Solutions

Driving significant cost savings is only one of the benefits of adopting a Hybrid Hardware Support model:

Extends the useful life of hardware assets for as long as clients so choose.
Permit federal agencies to have support long beyond OEM announced EoS (no forced refresh).
Frees up budget dollars for cloud transitions or other initiatives deemed important to the client.
Improves IT Asset Management practices, which in turn positively impact: renewals, CapEx purchases and compliance prior to OEM audits.
Often helps consolidate and simplify vendor count.

XS International is ISO9001:2015 Certified, meets SAE AS5553 Standards, Cage Code: 0T5L0, currently supports 42 federal agencies and all of the Top 10 Federal Systems Integrators.

Specialty Services

XSi provides several independent hardware support services, which include SmartHands, IMAC (Installs, Moves, Adds & Changes), IT Asset Disposal in LATAM and an exciting new service called Cisco Lifecycle & Asset Assurance, guiding clients toward greater and more efficient cost containment, along with 100% assurance for entitlement compliance.

Channel Opportunities

Developing new channel relationships can help IT infrastructure and hardware support providers expand one another’s support offerings or geographic coverage, as well as the value from the depth of the partnerships we can create with existing clients. At this time, XSi has greatest interest in furthering ITAD opportunities in Latin America, networking support in Europe and onsite technical support (backed by Level 3 or 4 technical expertise) for servers and storage in North America.

IT
Maintenance

Government
Solutions

Specialty
Services

Channel
Opportunities