What do these terms mean and what is the intrinsic value?
Independent, Third Party Maintenance:
This term is in direct reference to the independent hardware support providers for networking hardware, post-warranty servers and storage hardware. Independence from the OEM creates natural cost-savings, flexibility and often better service for the clients of these providers. Third Party Maintenance has been a popular IT cost containment strategy since the early 1980s.
Hybrid IT Hardware Maintenance:
This term refers to when in-warranty data center hardware are maintained by the OEM, during the warranty period. But, all or a portion of your post-warranty hardware assets are maintained by an independent hardware support provider (also known as Third Party Maintenance). Quite often, for networking hardware, warranty status does not limit the hardware owner from choosing a Third Party Maintenance provider for network maintenance. But the maintenance provider must help the hardware owner balance significant cost savings with risk mitigation – not as overwhelming a task as it may first sound. XSi provides a comprehensive and informative assessment that’s quite easy to deploy.
Over the last ten years, unbiased IT industry analysts such as Gartner and IDC have said much about Hybrid IT Support and Hardware Lifecycle Management. They’re explaining how a rapidly growing percentage of their subscriber clients are using independent hardware support (Third Party Maintenance) providers to reduce IT costs, extend the life of useful assets and discover the benefits of remarkable service flexibility.
We’ve list several of the most informative Third Party Maintenance articles of the last five years and displayed them below, which are linked to article summaries. To read the full article, you will need to become a Gartner or IDC client. This list is ordered newest to oldest for your convenience.
Click on each icon below to read more.